“Sol Four Stars for Convenience and Comfort- Could Improve Slightly on Housekeeping”
I've just returned from a business trip to Brussels and stayed at the Eurostars Montgomery for the first time. Overall, I was very pleased with my stay with a few minor gripes. I checked in around 9am on a Sunday and it was fast and efficient. My one gripe with the check in was that the front desk attendant announced my room number out loud while several other people were in the lobby. As a woman who frequently travels alone, I cringed at this. A big no no in my book. The room was well appointed with a comfortable bed, desk, fax machine, coffee table and sofa. There was also a DVD player in the room. A great set up to have after long days of meetings. And did I mention the free WIFI? A welcome bonus given how many hotels gauge on internet fees. Very nice perk. The towels were nice and plush and there was even a thick white bathrobe with slippers, a very nice touch. Of the complaints I have about my room were the sheets and the carpet. The blue carpet in my room looked like it hadn't been cleaned in a while and could have used a good shampoo. I also noticed that my pillow cases smelled (like someone had slept on them already though they looked clean) like the bed hadn't been changed. Worth a double check if you decide to stay at this hotel.
The continental breakfast in the main restaurant was nice and had a good variety to accommodate a range of tastes -- pastries, breads for toasting as well as yogurt, fresh fruit, cheese and deli meats including prosciutto di parma and genoa salami.
The staff were very courteous and helpful. As someone who does not speak French or Spanish (shame on me!) I had a few minor translation problems when trying to get directions, but nothing major. The hotel is walking distance to a number of very nice local restaurants as well as a mini-mart (buy your water there and avoid the outrageous mini-bar rates). The hotel is also close to the tram, subway (on strike when I was there) and of course, taxis are plentiful.
Like other reviews, I don't think this would be my first choice if I were in Brussels as a tourist as it's a bit far flung from the major attractions. But it's certainly convenient for business travelers as it's just a 10 minute taxi ride from the airport and located in Montgomery District close to many businesses. In all, a solid four stars with some room for improvement in housekeeping.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC