My boyfriend and I decided to spend three nights here last November and it was a perfect stay. First, this hotel is very easy to get to, facing the Central Station in Brussels and it is also very conveniently located 2 minutes from the Grande Place and veeeery good gauffres places.
The check-in was quick and we were actually upgrade to a suite on the top floor with the view to the Town Hall. The room was beautifully decorated and very romantic. We had belgian "speculos" biscuits waiting for us in the room and a welcome letter which was a very nice touch just at the beggining of our stay. The suite was big with a very confortable bed and the bathroom was just perfection with a big shower and a bathtub.
The breakfast the first day was the only thing that didn't go quite so perfectly as the rest. Too many people, not enough tables or staff and everything had almost ran out like croissants and fresh fruit. Other than this everything else went well, We went out for the day to do some sightseeing and shopping and then returned to relax in our sitting area in the room. The second day we did breakfast in the room and it was so much better without all the hassle of the restaurant downstairs. They sent us the american buffet and they even took care of not sending us too much of the same thing so we could have more variety. We liked the room service so much that when we returned from an entire day out in Bruges (which was also such a good trip 1 hour away from Brussels taking the train) we orderes room service again and we were delighted with the service. Please try their mousse au chocolat belge. SO GOOD!
If you're planning on spending a romantic trip to Brussels and walk around everywhere eating chocolat and liegois gauffres with perfect service and nice rooms, this is the place to go!
Room Tip: Rooms or suites with a view to the Grand Place are magnificent.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC