We spent one night in January as a family of four and stayed in a deluxe suite. The rate was very good and included breakfast and internet usage. Also included was use of the business lounge but in all honesty this was just a corner in a corridor with only coffee or coke on offer.

The hotel is midway through a refurbishment of the rooms. Our suite had not been refurbished and was very dated. The quality of some the fittings was also not up to scratch. Breakfast was correct but in a very soulless room. Not the biggest of choices.

The location is excellent and you are in easy walking distance of the main sights. Staff were very pleasant particularly a charming French girl who checked us out.

I would come back if the price was right but the experience fell well short of being 5 star.

I stayed here on a business trip, and found the location in the centre of Brussels ideal. The rooms were spacious and well appointed, and in general the staff were first class.

My only slight issue was the length of time it took to check in and out...... Maybe I was just there during a busy period.

I would be happy to go back to this hotel anytime.

We took a business room on friday to have dinner in the excellent (** michelin sea grill) restaurant in the hotel- not from the hotel.
Check inn was 2star hotel class: long waiting time, spoke only french, no parking anymore, some discussion behid the desk between personel.
Room was OK but became not OK. Airco didn't work properly and the rooms at the inside don't have windows to open. No wifi available. Products in bathroom soso.
Breakfast was included and was a very good buffet.
For me, this is not a five star hotel. But to be honest, we payed as for a three star hotel, so price-quality OK.

The hotel is located right in the city centre, just a few steps from all the attraction, tram station is very nearby though. The rooms are in classic style (I'm not a fun of this btw), very well equipped (coffee maker, etc) with comfortable beds. On each floor business corner with free internet and printing facilities can be found as well as free soft drinks, fruits and yoghurts. I enjoyed this hotel two times and going to come back again.