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Rocco Forte Hotel Amigo – reviews, photos

5.0 of 5
Rue de l'Amigo 1-3, Brussels 1000, Belgium
Hotel amenities
Rocco Forte Hotel Amigo
Rocco Forte Hotel Amigo
Rocco Forte Hotel Amigo
Rocco Forte Hotel Amigo
Rocco Forte Hotel Amigo
Rocco Forte Hotel Amigo
Ranked #5 of 210 hotels in Brussels
4.5 of 5 stars 408 Reviews
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408 reviews from our community

What travellers say about this hotel
  • Grand place(8)
  • Great location(6)
  • Very comfortable(5)
  • Room service(5)
Traveller rating
    237
    118
    24
    15
    14
Only show reviews for Family (25) | Couples (153) | Business (84)
Date Rating
milano
Top Contributor
54 reviews 54 reviews
Reviews in 36 cities Reviews in 36 cities
62 helpful votes 62 helpful votes
“Romantic Hotel”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Definitely the best Hotel in Brussels, elegance and simplicity, beautiful view over the rooftops of the historic center, a lobby decorated with beautiful paintings, rooms with a combination of styles, from modern to ancient. Was offered a higher category room upgrade and a good box of chocolates. Very very small rooms in the negative. To stay in Brussels is the best and also its location in the center you can visit the city easily.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bestmilano about Rocco Forte Hotel Amigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management Hotel Management, Front Office Manager at Rocco Forte Hotel Amigo, responded to this review
17 February 2012
Dear guest,

Thank you for having taken the time to write a review about your experience at the Amigo.
I have read your remark with great attention and I was very pleased to know that, overall, you enjoyed your stay. We have taken good note about the size of our rooms which varies from 28 sq m/ 300 sq ft to 180 sq m/ 2000 sq ft.

Hoping to have the pleasure of welcoming you back at the Amigo, may I take this opportunity to thank you again for your nice and positive comments.

Sincerely,


Gregory Montens
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“very good experience”
5 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

Very well located, easy to reach from Brussels Central Station, next to the Grand Place, very friendly atmosphere, quiet and well decorated

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelfromportugal about Rocco Forte Hotel Amigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management Hotel Management, Front Office Manager at Rocco Forte Hotel Amigo, responded to this review
17 February 2012
Dear Guest,

Thank you to have chosen the Amigo for your visit in Brussels and for the kind comments you have shared. We are very happy you have enjoyed your stay and experience with us.
We are looking forward to your next visit to Brussels or within other Rocco Forte Hotels.

Best regards,

Gregory Montens
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“5* hotel in excellent location.”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Wonderful attention to detail. We have not stayed in rococo forte hotels before, having always liked meridian. We will definitely stay in other hotels in the group. We could not have been more pleased with our weekend away in Brussels. Thank you.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Yugneb about Rocco Forte Hotel Amigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management Hotel Management, Front Office Manager at Rocco Forte Hotel Amigo, responded to this review
17 February 2012
Dear Guest,

Thank you very much for your nice and positive comments.
We are really happy to learn that you enjoyed your stay with us, your evaluation of our services and facilities is very important for us.
We truly hope to have the pleasure of welcoming you back at the Amigo for your next visit in Brussels.

Warm regards,


Gregory Montens
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel - shame about the bottled water”
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

This is a great hotel - in a beautiful position in the city of Brussels with all the amenities you could hope for in beautifully decorated rooms. There was one disappointment - when we had dinner (in a group) on the first night the bottled water was taken away from the tables before the bottles were used up and the following day (at a one day conference) they changed the bottles of still and sparkling water every time we had a break - even if only one glass worth of water had been consumed. it's not just that this is an inappropriate way to make money from guests it is also environmentally inappropriate. I wouldn't stay here again on principle unless I had reassurance that they changed this policy - AND were to offer tap water on tables!!

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IntrepidB about Rocco Forte Hotel Amigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management Hotel Management, General Manager at Rocco Forte Hotel Amigo, responded to this review
30 January 2012
Dear Guest,

Thank you for your comments and time sharing your experience while staying with us for a conference.
We do change of bottles at each function as part of our standards.
The Hotel Amigo is an environmental friendly hotel; we have an internal committee driving constant initiatives in order to provide the best practices in this field.
For water, we only use Belgian spring waters and have selected the closest renown spring waters in order to provide the best from our montains, the Ardennes.
For our Italian restaurant, we do have local waters as well, added to a selection of the finest Italian waters.
Upon request, we can also serve tap water filtered water, however most of our guest do appreciate the local water we have selected.
Dear Guest, we hope to have the pleasure welcoming you back, we would provide next time the required waters of your choice, including tap water.
Best regards

Jacques VITU
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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Great location, tired hotel, inconsistent service”
3 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

I stayed at the Rocco Forte for several nights earlier this month. The location was fantastic (1 block from the Grand Place), and the doormen were always there to hold the door, but that was the best part.

We stayed in a suite on the 5th floor. The room was particularly spacious for European standards, but tired and outdated. The carpet was older, the tv did not face the bed and was in a cabinet so you could not view the tv at all from the bed, no matter what you did. The bathroom, while also quite large, had an extremely low shower that was super akward, and a sub-par old shower curtain that leaked like crazy onto a slippery marble floor.

I was awoken before 8am each morning by the sound of glass bottles clanking in the hallway. The housekeepers must save the glass bottles for recycling, but for whatever reason, they seem to throw them into a glass bin on the carts, creating quite a racket. I should mention I was at the absolute end of the hallway and this was still a significant problem.

This property was touted as the best hotel in Brussels (the only 5 star) and while the price was consistent with 5 star properties, this hotel needed some updating. I stayed at the Dominican Hotel (considered a 3 star) for the balance of the week, and it was head and sholders above this hotel for half the price.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask My-Life-I-Sought about Rocco Forte Hotel Amigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management Hotel Management, General Manager at Rocco Forte Hotel Amigo, responded to this review
30 January 2012
Dear Guest,

Thank you for your comments.
We are sorry you did not appreciate your stay with us.

We are glad to let you know some product improvements are currently taking place, for instance new room furniture for a better TV watching, glass panels for the shower and much more.
We have addressed your comment on the glass bottle noise, which is normally never the case. We are sorry if you were awake by this noise.
Looking forward to your next visit.

Very Best Regards

Jacques VITU
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Additional Information about Rocco Forte Hotel Amigo

  • Rocco Forte Amigo
  • Forte Hotel Brussels
  • Forte Brussels
  • Brussels Forte
Address: Rue de l'Amigo 1-3, Brussels 1000, Belgium
Price range (per night):* INR12,061 - 30,402

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