Reception at check-in was friendly and helpful. The lobby with its café and sitting area is nice and the guy behind the bar was friendly as well.
My room was situated on the 3rd floor of the 2nd building, on the rear side of the hotel. Although the highway is near it was very quiet.
My room was spacious and standardly equipped, a typical Van-der-Valk-room. The bed was comfortable and everything seemed to be ok. But when I entered the bathroom I got a little bit frightened. It was really old, it hasn’t certainly been renovated for more than 20 years, the wall tiles looked horrible and it was everything but comfortable. The floor was not clean, neither was the toilet. It might be possible that this came from the water hardness, but anyhow, it didn’t look inviting. When I left the hotel in the morning, I could have a look to other rooms and I saw that some of them had renovated bathrooms which looked ok. Try thus to get a room with a renovated bathroom.
Another negative point is the internet: you can get a connection from all rooms, but you have to pay too dear! 20 € for 24 hrs or 35 € for 48 hrs. And it’s not usage time, but time limit, means the connection expires 24 hours after the first login… Internet connection can’t be purchased at the reception, but has to be done from the room with the credit card.
Breakfast costs 10 € extra, but I didn’t have one. The restaurant seems to be nice, but I didn’t try it, I preferred to go dining to the (very picturesque) city centre.
The location of the hotel is good, but it depends on what you are looking for. It’s located near to the highway exit; just on the opposite side of the street is a commercial centre with a supermarket. The city centre of Nivelles is less than 2 km away. By the way, the hotel car parking is free!
All in all, the hotel is just average. But alternatives in Nivelles are rather rare…
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC