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Hilton Antwerp Hotel – reviews, photos

4.0 of 5
Groenplaats 32, Antwerp 2000, Belgium
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Hilton Antwerp Hotel
Ranked #2 of 82 hotels in Antwerp
4.0 of 5 stars 302 Reviews
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302 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(7)
  • Very good(6)
  • Great location(4)
  • Train station(3)
  • Wireless internet(3)
  • Rooms are large(3)
  • Old town(3)
  • Executive floor(3)
  • Grote Markt(3)
  • Executive Lounge(3)
Traveller rating
    129
    114
    38
    13
    8
Only show reviews for Family (23) | Couples (103) | Business (64)
Date Rating
chelmsford
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
“A very nice Hilton”
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

We had to leave our hotel due to a mix up so we turned up on the doorstep of this one. The staff were excellent showing us numerous rooms until we found one with a view. The best room is a junior suite, they are corner rooms with views of the pretty side street. Rooms are a bit corporate looking, but they are so comfortable; excellent beds and linen, great spacious bathrooms, nice big TV,with lots of choice in English. They are better than they look on the website. We enjoyed the breakfast in the executive lounge and the nice atmoshere in there for a drink. The bar was lovely and 'clubby' and had a real buzz. Drinks were very reasonably priced. The staff were superb, very friendly and nothing was too much trouble.

The position could not be better, we were there for the xmas markets and we felt we were right where it was happening. There is parking in a public car park but there is a lift into the hotel lobby. It's not cheap,( room rate or parking) but what is nowadays?

Room Tip: Get a junior suite overlooking the side street.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask labarkley about Hilton Antwerp Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Hilton-Antwerp, General Manager at Hilton Antwerp Hotel, responded to this review
7 February 2012
Dear Labarkley,

I wanted to thank you for taking the time to share your experience here at the Hilton Antwerp with fellow travellers through Trip Advisor. I was of course very happy to read how much you enjoyed your stay with us, be it the comfortable large rooms, great bed, super breakfast, friendliness of the staff, and of course our unmatched location in the city. It was a pleasure to read your review, and your comments have been shared with the entire team.

Thank you again, and we all hope to have the pleasure to welcome you back to our hotel again soon.
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beirut
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Hilton will stay always Hilton”
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

ii was there in 20-21-22 january 2012 for a congress in room 545. we were almost 300 people except the client of the hotel for an international congress this hotel is very well situated very quick check in and check out the reception people very helpfull . we got an upgraded room in floor 5 we got an excutive lounge with free internet access and a very nice place to rest and take complimentary food and drink newspapers and very helpfull business desk
rooms are very good large clean and quiet warm little bit far from the elevator but with complimentary water for the two nights and tea and coffee kettle breakfast is nice with a big choice helpfull staff in all the hotel
the hotel is very near to the market restaurant shops and all the things you need
i will stay there again for sure

Room Tip: excutive rooms and far from the elevators are good
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by TONIREINE for Antwerp
Ask TONIREINE about Hilton Antwerp Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Hilton-Antwerp, General Manager at Hilton Antwerp Hotel, responded to this review
30 January 2012
Dear Tonireine,

Just wanted to thank you for sharing your recent experience at our hotel with fellow travellers here on Trip Advisor. I was very pleased to read how much you enjoyed your stay with us, and the services provided by our team members. I am glad you enjoyed your upgraded accommodation, and that your conference was well handled. I have shared your comments with the entire team, and we all look forward to welcome you back to the Hilton Antwerp on your next visit to our great city.

Many thanks again.
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Netherlands
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Luxurious at a really nice central location”
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

Going away for a weekend this hotel was a little expensive but well worth it. It's location is central (parking garage under the hotel) and the service and comfort is good. The interior could use some updating. But that's personal taste loving design and modern hotels. If you want to treat yourself to a nice weekend in Antwerp, take this hotel.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ysnan about Hilton Antwerp Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Hilton-Antwerp, General Manager at Hilton Antwerp Hotel, responded to this review
27 January 2012
Dear Ysnan,

Thank you very much for sharing your recent experience at the Hilton Antwerp with other travellers here on Trip Advisor. I was very pleased to read how much you enjoyed our hotel's unbeatable, most central location, and the services we were able to provide.

Your comments are greatly appreciated, and we all look forward to welcoming you back to the Hilton Antwerp in the not too distant future.
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Valencia, Spain
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“HIlton Antwerp Hotel”
2 of 5 stars Reviewed 22 January 2012

We spent 2 nights there. This Hotel should be rated as 3 stars Hotel. The only good thing - location. The stuff is doing their job, but without big enthusiasm. We couldn't stay in first room because of smell of cigarets and the noise from joined room. All furniture, bathroom, towels - very outdated. I was staying in Hilton in Edinburgh - for 70£ per night - much better. Here bottle of water 7 Eu.. I don't understand why all reviews of this Hotel, that I read before, were so positive and completely deferent from what we found. I don't recommend to stay this hotel to anybody - waisted money and big disappointment.

  • Stayed January 2012, travelled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask karolina m about Hilton Antwerp Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Hilton-Antwerp, General Manager at Hilton Antwerp Hotel, responded to this review
26 January 2012
Dear karolina m,

As you have no doubt seen, the vast majority of reviews regarding our hotel are very positive indeed. That is why your review has seriously caught my attention. You were in the hotel with a group, and your group organizer requested the smoking room you had. This was changed immediately upon your request for a non-smoking room. All our linens and terry goods are newly purchased at the start of every year, so I have trouble understanding your statement to the contrary. While our decor is of a classical design, it is of the highest quality and manufacture. All our rooms have been recently renovated, so again, I am surprised by your comments. Design is very personal, and whilst some like modern design versus classical, it is not exactly fair to rate us according to your preference of one design over another.

I am always happy to read Guest feedback here on Trip Advisor, and if negative, as long as we can learn from it and change to improve, it too is of great value to us.

Thank you for sharing your comments. We wish you safe travels.
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Amsterdam, The Netherlands
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Comfortable rooms, great location, but expensive extras”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

My family and I stayed here during a visit to the Antwerp Christmas markets. The Hilton is in a great location -- Groenplaats is right next to the Cathedral, and very close to both the market square and the river, making it convenient to get to all the markets. It is also on one of the subway lines, so it just takes a few minutes to get there from Antwerp's main rail station. The hotel is surrounded by shopping and restaurants.

The hotel itself is very nice, if occasionally looking a bit dated. All the hotel staff were friendly and helpful, with smooth check-in and check-out experiences. The room we had was quite large, with comfortable beds and spacious bathrooms with both a tub and a shower (not sure if this is the case in all the rooms). The beds were comfortable, and the room was quiet and dark, so we also were able to sleep well.

Unfortunately, beyond the basics, many of the extras were quite expensive. For instance, the cost to use the wireless was quite high, and the cost of breakfast was very expensive -- breakfast for 4 was about the same price as a one night stay in the room. Fortunately there are many good places close by to grab a quick breakfast, such as Mokamore across the street. However, the cost of these extras really impacts the value of the hotel, which, at least for just the room, was quite good.

So, overall, we were happy with our stay, and would stay again, but I'm disappointed in the extra expense of features which, if cheaper, could make the hotel a great value as well.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by ThatSemanticsGuy for Antwerp
Ask ThatSemanticsGuy about Hilton Antwerp Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Hilton-Antwerp, General Manager at Hilton Antwerp Hotel, responded to this review
23 January 2012
Dear ThatSemanticsGuy,

Thank you for taking the time to share your experience of our hotel the Hilton Antwerp with fellow travellers here on Trip Advisor. I was very pleased that you enjoyed our superb location, comfortable rooms, and of course the service from our team. We do have the largest breakfast buffet in town, and it is priced competitively versus other hotels in Antwerp. We do have a number of Breakfast inclusive rates available through Hilton.com which may offer you further value. Internet access is provided free of charge to our Hilton Honors Gold and Diamond members, and we have various pricing packages for all other guests.

Thank you again, and we do hope to be able to welcome you back to the Hilton Antwerp again in the near future.
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Additional Information about Hilton Antwerp Hotel

  • Hilton International Antwerp
  • Hilton Antwerp
  • Antwerp Hilton
Address: Groenplaats 32, Antwerp 2000, Belgium
Price range (per night):* INR8,805 - 23,072

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