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Hotel Benelux – reviews, photos

2.0 of 5
Beijerlandselaan 47-A, Rotterdam 3074EB, The Netherlands
Hotel amenities
Hotel Benelux
Ranked #43 of 46 hotels in Rotterdam
2.5 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
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Date Rating
australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Terrible Service, never book here-gave away our paid in full room.”
1 of 5 stars Reviewed 31 July 2011
3
people found this review helpful

We booked and fully paid a room here a month n advance, our train was delayed getting in to Rotterdam so only got to the hotel at about 9.30pm. Didn't think this would be a problem as we had it PAID IN FULL. But no, we hauld all our luggage up their TINY NARROW EXTREMELY STEEP staircase to be told by the girl eating chips beind the counter that they gave our room away cos we didnt get there in time!? Her english wasn't great but her attitude wasn't helping the situation. It was Jazz Festival weekend so obviously impossible to find a new hotel. She reluctantly let us use her slow internet and phne to try to book a new hotel, but couldn't even help us dial the numbers ( we didnt know how many numbers were needed for a local number, and coulnt wrk out the dutch phone message when we did it wrong) THen when we left about an hour hlater she gave us bogus information for a train back to down town ( hotel is in a bit of a sketchy neighbourhood aswell) so we ended up travelling on the wrong tram 4 times, absolute nightmare, finally found a differnt hotel at 1.30 in the morning. The lady at Benelux had assured us we would get our money back, but it took 5 months and many emails and phone calls and much further frustration. Never again. Stay away.

Room Tip: book elsewhere
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  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask UmbrellaRed about Hotel Benelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Terrible!!!”
1 of 5 stars Reviewed 2 August 2010
4
people found this review helpful

If your planning to stay at this place because its cheap dont!!
On arrival we were greeted by the stench of wet dog and stairs that would have given season mountain climbers problems.....the stairs were practically vertical and very narrow.
When you finally reach the reception you are greeted by very surly and unfriendly staff whom proceeded to try and charge us an extra 5% on top of what we had paid.
The room was very small but suffice for our needs although the air conditioning did not work (as someone had removed the buttons!!!)
There as a total lack of hygiene and the cuboards and draws had not been cleaned for a very long time (in one draw i found a half eaten toffee covered in dust!!!)
The shower was ok but after a few minutes of showering the whole bathroom would fill with water.
The toilet was a joke it is literally against the bathroom door with the sink on your right shoulder.
The area is a little grimy but ok, next to the hotel is a coffee shop and shop with some unsavoury characters hanging about late at night.
The transport into Rotterdam was good with a tram litterally outside the hotel door and 5 stops into the centre of Rotterdam.
After 1 night we moved out despite paying for 3 nights....it was more than a grown man like myself could bear!!
Overall if i have to give marks out of 10 it would just about get a 1 purely because it is cheap, i would recommend you save your money and book elsewhere

  • Stayed July 2010, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask djayk63 about Hotel Benelux
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“better choose some other place to stay”
2 of 5 stars Reviewed 10 November 2009
2
people found this review helpful

better choose some other place to stay, especially if for leisure travelling! bad district, especially at night, noisy and you have to climb stairs with your luggage! :)

Stayed September 2009, travelled with friends
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Ask JurijPetrov about Hotel Benelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Groningen
1 review
1 helpful vote 1 helpful vote
“Worst place ever!!!!! It made me sick!”
1 of 5 stars Reviewed 1 September 2009
1
person found this review helpful

This is by far the worst place we ever stayed! I am surprised that there is no authority in a country like the Netherlands that check hotels! This hotel should not be aloud to have a licence. My dogs stay in a better place like this! We left this place in the middle of the night because we thought this was not good for our health. Dirt all over the floor. Junkies everywhere! Probably this is the place where they stay! Although we were drunk, we couldn't stay! my advice... don't go here!!!!!!! Hotel Benelux Rotterdam the most horrible place were you can go!

  • Stayed August 2009, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rudyGroningen about Hotel Benelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brighton
1 review
1 helpful vote 1 helpful vote
“DONT WASTE YOUR MONEY”
1 of 5 stars Reviewed 28 August 2009
1
person found this review helpful

This the worst place i've ever stayed. Where do i start, the stairs are like a ladder and the receptionist don't speak english! The area the hotel is in is ghetto and i heard bottles being smashed outside and allsorts. The bathroom was so small i couldn't even have a dump with the door closed. I could go on forever but the bottom lone is after the first night i paid 150 euro a night to stay somewhere else because it was that bad. Don't bother wasting your time or money!

  • Stayed August 2009, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask danielForbes about Hotel Benelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Benelux

Beijerlandselaan 47-A, Rotterdam 3074EB, The Netherlands
Price range (per night):* INR3,232 - 6,799

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