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Hotel Leiden – reviews, photos

4.0 of 5
Haagse Schouwweg 14, Leiden 2332 KG, The Netherlands
Hotel amenities
Hotel Leiden
Ranked #9 of 10 hotels in Leiden
3.0 of 5 stars 20 Reviews
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20 reviews from our community

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Date Rating
Kerkrade, The Netherlands
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Bit too expensive for the offered quality ...”
3 of 5 stars Reviewed 31 December 2011

Just a one night stay in a triple room for me and my family. Generally Dutch hotel rooms tend to be very small but Van der Valk usually offers reasonably sized rooms; Hotel Leiden is no exeption in that respect.
But then there are the little things which really do not add up - the staff is slow in responiveness, uninspired, a bit indifferent and just not welcoming (reception as well as the bar where people were busier selecting music than welcoming or helping guests - almost painfull to see!).
The room was generally ok but the carpet stains and stained sheet covers, well.....
Also there is a coffee maker in the room - nice addition but then, no milk, no spoons and no coffee!
Breakfast quality is mediocre at best and at EUR 36,50 for two adults and one kid way too pricey.

All in all somewhat dissapointing and at EUR 185,- for one night (incl. breakfast and a couple of drinks) just too expensive for the overall experience.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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scotland
Senior Contributor
44 reviews 44 reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
“Good room, very spacious, lovely restaurant”
4 of 5 stars Reviewed 23 December 2011

One night stay for a business meeting, which was also in the hotel.

Check-in was simple, reception staff were very pleasant and there were no issues at all. My room was large, I don't think it was a standard room though, I never asked, warm, cosy and had a few English speaking channels on the tv which I watched before going to sleep. Flat screen tv too. Didn't hear any noise from the room which was facing a nice Christmas tree.

There is a couple of hours free wireless available also, I never used this so can't really give a review.

I had a lovely 3 course meal in the hotel, tomato soup which was very, very tasty, pork tenderloin cooked to perfection, nice and moist and so full of flavour and an ice cream sundae. I can't tell you what the price was for this as it was provided by a client but I wouldn't of imagined it was cheap.

Breakfast was a buffet with all the usual things you'd expect, yoghurt, bacon, eggs and pastries etc...

Check out was fine, no issues either.

Hopefully next time I visit Leiden I can stay longer at this hotel.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Antwerp, Belgium
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“JUNIOR SUITE € 157.- : PRICE/QUALITY : POOR!”
2 of 5 stars Reviewed 9 November 2011

Although, in general, this price does not seem exaggerated for a junior suite, in this case, it definitely is overpriced.
The spacious room contains a small double bed, an open bathroom with a small, uncomfortable, bubble bath and a, rather old-fashioned, separate shower with inadequate air-extraction.
Only 1 extra pillow in the cupboard, very basic bathroom amenities, no coffee/tea facilities, no free Wi-Fi, does not live up to junior suite standard.
The whole room screams for a complete make-over!
Breakfast, however, was, in the Valk tradition, very good value for money, fresh products, excellent quality, nice service, if only there would have been fresh orange juice, I could have called it a perfect breakfast!

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very disappointing experience”
3 of 5 stars Reviewed 30 July 2011
1
person found this review helpful

We came to Holland to visit family and had booked the Hotel Leiden because of its convenient location, near Wassenaar. Upon arrival we found the reception staff very unfriendly and indifferent. I had specifically asked for a courtyard room but we were given a roadside room.

The room was stifling hot and therefore we had to leave the balcony door open at night. This did not reduce the temperature in the room , but encouraged mosquitos to fly in (probably due to the proximity of the water) . At the end of the stay (7 nights) my son had more than 40 bites. Also it meant the room was very noisy.

I was told this particular room (rom 213) was a "luxury" room but I failed to see what was the luxury about it. It seemed very basic and standard.

The breakfast was good. We had dinner only once in the hotel. The food was good but the service very poor, slow and unfriendly, almost rude.

All in all, the hotel promised a lot but especially the temperature of the rooms made the stay rather unpleasant. I believe he hotel would benefit from air conditioning and staff training. Their attitude leaves a lot to be desired.

Room Tip: Definitely insist on a courtyard room.
See more room tips
  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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MICHIGAN, USA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Pleasant, relaxing visit”
5 of 5 stars Reviewed 18 May 2011

We stayed here for 2 nights, the week before Easter. We found the location of the hotel very convenient for the places we visited...Keukenhof, Delft, Madurodam, Ghouda (we had a rental car). When we returned from our "touring" we enjoyed eating and relaxing on the restaurant patio, which was right on the canal. The breakfast in the morning had a nice variety of hot and cold items...a good start to the day. We very much enjoyed our visit.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Leiden

Haagse Schouwweg 14, Leiden 2332 KG, The Netherlands
Price range (per night):* INR5,517 - 8,694

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