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Sassenheim Hotel – reviews, photos

4.0 of 5
Warmonderweg 8 | Sassenheim, 2171 AH, The Netherlands
Hotel amenities
Sassenheim Hotel
Ranked #183 of 257 hotels in Zuid-Holland
3.0 of 5 stars 16 Reviews
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16 reviews from our community

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Traveller rating
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    5
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Date Rating
Solon, Ohio
Top Contributor
66 reviews 66 reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Pretty but not convenient”
3 of 5 stars Reviewed 30 April 2011

So, I picked this hotel because it had a 'Keukenhof' package which was listed on Keukenhof's website which included a room, ticket to Keukenhof, dinner, breakfast, and a shuttle to Keukenhof. I had a few issues with my stay but let me first say the rooms are very large with very nice bathrooms (I had a comfort room). As one other reviewer mentioned, the rooms are dark at night, partially due to large dark wood built in closets. Now...the problems...I was using public transportation for this trip - this hotel is out in the suburbs, not walking distance to anything. So...go here with a car OR if you are taking public transportation - PLAN AHEAD and understand the bus schedule AND the bus stops. There are a couple stops right by the hotel; understand which is which and where they are located in reference to the hotel because when you get off that bus - there are no signs that say 'Your hotel is this way', As I mentioned, I booked this hotel for my visit to Keukenhof...the only reason I visited Holland was for Keukenhof. When I arrived at my hotel at 2, I checked in, got my ticket to Keukenhof and asked the desk clerk when the next shuttle was to Keukenhof (which was open until 7 pm) - she said, 'Oh, there are no more shuttles today but I can make an appointment for you for the early morning shuttle' - um WHAT??? I was leaving in the morning! The clerk offered no help...no mention if buses go there, etc. She said she could call me a taxi but wasn't really sure how much that would cost, she thought 15-20 euros. I wasn't going to miss Keukenhof and couldn't change my morning departure date so said ok about the taxi. 30 euros later, I was at Keukenhof and since the clerk also informed me that the last shuttle back to the hotel left at 4pm (again, Keukenhof was open until SEVEN), I had to pay another 30 euros to get back to the hotel. So, basically, I had to pay an extra $100 dollars for something that was supposed to be included at the hotel. No where on the website did it state the shuttles were only at specific times. The free dinner was ok. I was sat at a table with a menu full of delicious choices. When my waitress came and found out I had a voucher for dinner, she promptly took that menu and brought me a new one that had a small handful of choices - a bit disappointing. Why not just allow me to order up to x amount of money off the standard menu?? The food was fine, the service was SLOW.

Would I stay here again? Only after investigating all other options to visit Keukenhof, and understanding the shuttle service. I would recommend this hotel to friends only after explaining my experiences above; there was nothing fundamentally wrong with this hotel.

Also to note - internet is not free.

  • Stayed April 2011, travelled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Szolnok, Hungary
1 review
“Not 4 stars at all”
3 of 5 stars Reviewed 16 August 2010

We spent a week in this hotel and Its location is perfect for travelers coming with a car.
The room was big enough for 3 persons but there were all worn/old fashion furnitures.
It was almost impossible to open the door of balcony.Lighting was really poor, forget to read a book evening time.
The breakfast was really rich and good, Helpful staff at reception.

  • Stayed August 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Far from everthing”
2 of 5 stars Reviewed 20 May 2008

I wouldn't recommend this hotel if you have not car.
The bus comes one every 1 hr.
About 20 mins from Liden Central.

The room never been vacumn since renovation. Dirty. It is motel type hotel.. only classy and clean in the Lobby and restaurant but no when you go to you room.
The housekeeping only clean the room around 10 am and they dont knock, they assumed you are out.. so dont forget to double lock it. If you miss the housekeeper at 10am, they are not coming back.. what a 4 * service hey ?

There are a huge pond of water, it is very dirty and lots of masquitos ..!

  • Stayed May 2008, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Brussels
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Decent Hotel -- Odd Location”
3 of 5 stars Reviewed 31 October 2007
1
person found this review helpful

I spent three nights with a team of colleagues in this hotel. Essentially, this is a high quality motel, located between a warehouse district and a motorway. The three storey buildings are grouped around an enormous parking lot; all rooms are accessed from outside. My room was spacious and modern. One colleague complained about mould in the bathroom. We thought staff was friendly and welcoming; the lobby/bar area is pleasantly furnished.

A large restaurant is attached to the hotel, which seems to generate substantial business on its own merits. We ate here twice and were very pleased with the food. Breakfast was also pretty good. Restaurant and bar service seemed slow to us though. Given that this is not an expensive place, we thought the Sassenheim Hotel was a good deal despite its odd location.

  • Stayed October 2007
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Zwenn about Sassenheim Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
“rude”
1 of 5 stars Reviewed 14 April 2007
1
person found this review helpful

We arrived at this terrible place 2 couples with 4 kids after an exhausting day with a modest request - lay our head on a bed for an hour before dinner. I ordered 2 triple rooms and 1 double room 3 months in advance but that did not help me. When we checked in, the receptionist said that there is a "little problem" and the cleaning staff forgot to prepare the triple rooms and they suggest double rooms with an additional bed instead. It was 6PM and they had not a single cleaning person in the hotel. She didnt understand why we even have a problem with her solutions.After a long discussion the manager promised us that the a double rooms is the same size as a triple room. We eventually got a smallish size room that with the 3rd bed inside there was barely a place to open the suitcase. When we asked the manager for a discount he offred us 7 euro per room ("that is the diffrence between a triple room and a double room" he said).
All in all - a rude staff and manager and a hellish experience. We escaped 1st thing in the morning.

  • Stayed April 2007, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Sassenheim Hotel

  • Sassenheim Hotel Zuid Holland
Address: Warmonderweg 8 | Sassenheim, 2171 AH, The Netherlands
Price range (per night):* INR5,796 - 7,133

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