My friend and I came across Aroza hostel when we were looking for a cheap central hostel. Unfortunately, being central and cheap is all it has going for it. From the moment we first checked in we started noticing all the problems.
* One key per dorm, which meant that if other people in your room came home in the middle of the night, they would bang on the door and you are expected to get out of bed and open it for them
*Their "secure" luggage room is the basement where the cleaner/receptionist sleeps on a mattress on the floor. The basment has no lock on the door and is easily accessable to anyone in the hostel.
*Don't expect a warm nights sleep, the thin duvet basically did nothing. Slept with my own towel as an extra blanket (never seemed to find the towel they were meant to supply me), two pairs of trousers with stockings and thermal trousers underneath, two thermal singlets, a long sleeved top, jumper, woolen cardigan, two pairs of socks and my winter coat on top as another blanket and i only just felt warm because of their lack of heating and blankets.
*the bathroom i don't think was cleaned in the three days we were there. It was colder than outside because of the tiles and the bath mats were never changed so you got to step onto a wet floor and wet bath mat before and after shower. the showerhead was not attached to the wall so it was interesting to try and manouver that whilst showering. the toilet paper rolls didn't have a bin you could place them in when empty and of course the empty rolls were in the bathroom the whole time of stay. spare toilet paper is scarce and is kept in the bedroom rather than the bathroom so you might want to hope you can yell out to someone to pass you a spare roll.
*the smoking area was not shut off from the rest of the common room and so if you are a non smoker it definately doesn't feel like that after an hour or so in the common room.
*don't expect any privacy, because you have no lock on the door Johnny (the cleaner/receptionist) tends to burst through the dorm room door at any time. there is obviously no respect or professionalism because he felt it necessary to walk in with any girl who was staying in our dorm when they arrived home and it doesn't make you feel safe or comfortable knowing any staff member can come into the girls dorm whenever they please without even a polite knock on the door.
*One of the girls staying in our dorm told us that the night before we arrived a random lady was apparently allowed to come into the room to sleep in the bunk above her and when she let herself in she almost spewed on the girl sleeping on the bottom bunk and only missed because the girl had woke up from the noise and proceeded to ask her what she was doing and so this random lady spewed on her bed and the floor. wasn't a very comforting story because we saw this lady hanging around the common room for the rest of our stay and she didn't seem to be a guest, more like a friend and so it wasn't a good feeling when you knew anyone could come through your dorm door at any time to do what they please.
Overall the place is dirty, unsafe, and should be shut down.
