The service at this place was some of the worst i've ever seen. The staff neglected to mention that the hallway doors lock from the inside, so when i left without a key I was trapped in the hallway for half an hour. After waiting for some time in a hot and poorly ventilated stairwell (as well as knocking on the only two doors available) I began banging on the walls to try to get someone's attention in the office next door. When the manager finally came over to let me out he had the nerve to get mad at me for making noise! He was exceedingly rude and pompous, saying that I should have waited even longer for the next person to come by, as if I didn't have anything better to do than sit in a stairwell on my vacation. I had no phone service(American phone), and no one coming back any time soon, so I had absolutely no other recourse in the situation than to call for help. The staff should have been apologetic since this was THEIR fault but instead they were surly and combative as if I was doing something wrong. When I asked for an apology the following day I was refused again by this haughty manager/owner who clearly has no idea how to act in the service industry. It doesn't matter what the facilities are like(which wasn't stellar to begin with); no one deserves to be treated like this. The manager/owner, Alex Van Ballegoijen, is outrageously rude and if you want to be treated with the basic decency due to any human being then stay away from this place.

Location 3 Da Costastraat 78. 1st floor apartment sleeping 5. Not in any of the photos shown in the advert and now I know why. The only positive thing was the space as it was 2 apts with the partition opened. I don't mind basic but I expect cleanliness no matter what the price is. The place stinks of damp and the blue carpet is filthy. We had to clean the kettle, toaster, dishes, utensils before use. There was water coming from the apartment above the kitchen. The beds are guest beds and mine was broken and wobbly. The whole place gave me the heeby jeebies and I am still scratching myself at the thought of it.

We stayed in location 2 for three nights last week.
My biggest problem with the apartment we stayed in was the smell. The bedroom itself wasnt too bad but the communal areas smelled rancid.
The apartment was very basic. The bed was uncomfortable and the bedding was questionable. The shower was unimpressive and there was no toilet roll.
However, the location of the apartment was good (not far from the Anne Frank house). And there was no checkout time on the day we left.
As someone has said before me, this wasn't the worst place in the world but for the money you could stay somewhere much nicer.

All right, here is my bizarre history with Alexander's Apartments Amsterdam.

We stayed in location 3-- 10 of us, which we were told would be good for 2 apartments. The prices are pretty high, considering what you're getting--real Dutch housing. That means the stairs are steep, the water isn't hot until you turn the heater on, etc. When we got there, there was clearly not enough space for 10 people in 2 apartments, so AAA was nice and gave us one more apartment for free! We liked that. However, the place was just nasty-- the pull out beds werent clean, there werent enough sheets, the shower didn't work in one of them. After 1 day, we adjusted and sucked it up. However, for the price, we could have stayed someone nicer for sure. Also, the guy who showed us in was really sketchy, and he didn't show us how anything worked. That made our first night crappy.Still, they were accommodating, and someone came quickly to fix the shower that was broken, etc. I wouldn't do it again, but it wasn't the worst place ever.