My partner and I booked this hotel online from Australia and loved the pictures and reviews. Being a young couple backpacking Europe we were on a budget and just needed something with decent bedding and a shower. This hotel was close to the central train station (10-15 min walk or 7eur taxi ride) and had trams passing directly outside. Close to the centre town square, Anne Franks house and the most AMAZING dutch pancake restaraunt that EVERYONE must try - Sarah's Pancakes.
We had the room on the top floor with a balcony. The room was typical European size (small but not uncomfortable and we even had large bags) and had a shower, TV, coffee facilities, and a really comfortable bed. Toilet was right outside our door and we got a continental breakfast delivered daily. The staff were also incredibley friendly and even helped us with tours and let us leave our bags in the office for the day when we had to check out.
The only things newcomers should be prepared for is the stairs and the gorgoues cat resident (just incase your severly allergic - she doesn't come near you though). The pictures tell no lies about the stairs but you do get used to it. All the stairs are like this in the city though so it's nothing unusual.
I am happy to recommend this hotel!

The Hotel is located near by Dam square, the centre of Amsterdam. It's well connected by tram, and offers airport shuttle service free.
The room was very clean and the owner brought us breakfast in the room. The breakfast was very delicious and there was always a kettle for making coffe when you want.
There is a cat who roams the rooms, it's very funny.
The owners are very kind and hospitable and the Hotel is excellent value for money.
Great holiday!

Great hotel, friendly staff, yeah the stairs are high, but so is everywhere in amserdam, its in a great location, near to everything, no long walks back,
I went with 6 friends, the room was so comfy and clean, The cat there is really friendly. Cheap prices and great service!! I would definatly recommend and stay again!

To anyone that is thinking of booking to stay here please save yourself the trouble and go somewhere else. We arrived at the hotel only to find our room was not ready, even though we arrived some 2 hours after the check-in time (12pm). The condition of the room was shabby, out-dated and it was very poorly maintained. They didnt have a room key for us on arrival and said we would have to wait half an hour for the key.
The receptionist struggled to comprehend basic english and called for 'Mark' (a manager?) through another of the hotels bedroom doors. He didnt appear, but mumbled through the door - what he a said I do know - I presume it was something to do with the fact that the establishment is a shambles and they were not ready for us.
It was a like a scene straight out of a Dutch version of Faulty Towers - only we wern't laughing. Obviously we opted not to stay at the hotel (having to still pay a nights fee as we didn't cancel before 7 days of our arrival) - and found the Park Plaza (located close to Vondelpark) for £30 more for the entire stay. The Park Plaza is a hotel in a different league to the Westertoren - amazing what you can get for a few quid more.

Beware.