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Hotel Ajax – reviews, photos

2.0 of 5
Rokin 104, Amsterdam 1012 KZ, The Netherlands
Hotel amenities
Hotel Ajax
Ranked #316 of 341 hotels in Amsterdam
2.0 of 5 stars 153 Reviews
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153 reviews from our community

    Trip type
Traveller rating
    4
    15
    27
    24
    82
Date Rating
Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“not the best but great location”
1 of 5 stars Reviewed 29 January 2012

The only good point of this Hotel is.....great location - super close to Dam Square.
But unfortunately it is a super budget hotel that had its hay-day a while back- certainly not when i went-
Breakfast of partly frozen bread, cheese and jam portions- bought in brioche - nescafe style coffee.
Room had view on building wall and wasn't the cleanest-
Loved the light in the shower (literally next to shower head), picture of room wasn't anything like we saw in the advert.
Saying all of this though you pay for what you get but it would classify in my mind a 1 star only. And that is for location only .
I went there May 2009 but there was no option to put on there

  • Stayed April 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“This hotel should be condemed”
1 of 5 stars Reviewed 26 September 2011

We stayed at the Ajax hotel inSeptember 2011.
It is the worst hotel that I have ever stayed in and I,ve Been to a lot.
Filthy bed linen, a room that looked out two feet to a solid wall of the next building, every thing in the room was broken, the telivision,the bed side lights, the pictures hung on fuse wire, please take my advice and do not stay there it was an experience that I advise you not to do. YOU HAVE BEEN WARNED.

Room Tip: Do not stay at this hotel you have been warned.
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  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Abraham, Guest Relations Manager at Hotel Ajax, responded to this review
27 December 2011
Dear Sir, Madam,

Thank you for your review.

We apologize that you have had a negative experience in our hotel. We would like to inform you that our hotel has new management and is and has been undergoing renovations during the last months. We are improving our rooms and service intensively. That is the reason why we have waited to react on your review.

We are taking all your comments seriously and will undertake action on all of the points that we have influence on.

Regarding your comment about the wall next to your window we can inform you that our hotel is situated in the heart of the citycentre of Amsterdam. As you have probably seen on your visit to Amsterdam is that almost all the buildings in Amsterdam are tall and narrow and stand close to each other. That is the charm of Amsterdam and why it is different from many other cities in the world. That is the reason why some of our rooms are facing a wall and some of them have a view on the canal. All of our rooms have a window and ventilation.

We will continue to improve our hope to welcome you on another occassion under better circumstances.

With kind regards,
The Hotel Ajax Amsterdam Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Mice in rooms.”
1 of 5 stars Reviewed 21 September 2011 via mobile
1
person found this review helpful

This place is disgusting it will depress you and ruin your holiday.the young lad at reception was an ignorant, stupid t€at. There was a brick wall 2 foot from our window no natural light.there were mice in the room when I complained I was told the guy coming in at 10pm would kill them.needless to say i demanded another room, they were not keen to move us but eventually did.don't go there folks, go outside the city center and get better for your money.this place should be condemned.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask charliechan12355 about Hotel Ajax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Don't be fooled by the website”
1 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

This is the most appalling hotel in the world. We were booked for 3 nights and left after one. We are now in a fight to get some of our money back. Every bad thing said in the other reviews applies to our stay. I have never seen dirt like that in my life! Avoid room 321 like the plague unless you actually want to catch the plague.
We will not let up in our efforts to get our money back and have made a complaint to Netherlands Tourist Board about the Ajax being listed on their IAmsterdam site.
By the way, the breakfast was rubbish, those cornflakes were damp enough to have come from the canal.
This was our first visit to Amsterdam and we cannot fault the assistance we received from the Tourist Office at Central Station as they located new accommodation for us and advised us how to make a complaint.
Angry! Angry! Angry!!!

Room Tip: JUst don't go here. Check with Amsterdam Tourist Information before you chose your hotel. We h...
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  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask teuchter36 about Hotel Ajax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Ok hotel but would not recommend !!!”
2 of 5 stars Reviewed 30 August 2011 via mobile


bout hotel off of booking.com, when I got there they overcharged me than what I originally bout it for, the charged me 15 euros to use the in room safe, stains was on our sheets but was not replaced when it was cleaning time, bathroom was to small, tv didn't work and only one outlet work out of three, window was broke so it wouldn't close so had to stay cold each night and be ready to climb steep stairs, it was in a good locations and everything was in walking distance and front desk was nice and helpful !!!! not worth the price could of been cheaper for what they offer !!!!

  • Stayed August 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Ajax

  • Ajax Hotel Amsterdam
Address: Rokin 104, Amsterdam 1012 KZ, The Netherlands
Price range (per night):* INR6,966 - 13,821

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