We stayed at the Ajax hotel inSeptember 2011.
It is the worst hotel that I have ever stayed in and I,ve Been to a lot.
Filthy bed linen, a room that looked out two feet to a solid wall of the next building, every thing in the room was broken, the telivision,the bed side lights, the pictures hung on fuse wire, please take my advice and do not stay there it was an experience that I advise you not to do. YOU HAVE BEEN WARNED.
Room Tip: Do not stay at this hotel you have been warned.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 December 2011
Dear Sir, Madam,
Thank you for your review.
We apologize that you have had a negative experience in our hotel. We would like to inform you that our hotel has new management and is and has been undergoing renovations during the last months. We are improving our rooms and service intensively. That is the reason why we have waited to react on your review.
We are taking all your comments seriously and will undertake action on all of the points that we have influence on.
Regarding your comment about the wall next to your window we can inform you that our hotel is situated in the heart of the citycentre of Amsterdam. As you have probably seen on your visit to Amsterdam is that almost all the buildings in Amsterdam are tall and narrow and stand close to each other. That is the charm of Amsterdam and why it is different from many other cities in the world. That is the reason why some of our rooms are facing a wall and some of them have a view on the canal. All of our rooms have a window and ventilation.
We will continue to improve our hope to welcome you on another occassion under better circumstances.
With kind regards,
The Hotel Ajax Amsterdam Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC