My friends and I wanted to had a place near the train station and hope not to move again as this is the last two nights of our holidays in Europe. However, once we checked in the hotel, the hotel room was not as clean as a three star hotel should be.
And guess what, the room in second floor had rats inside the room, the rats ate our chocolate and stroopwafels, when we informed the staff in front-desk the next morning, she told us this foods are attracting the rats, and this area have lots of rats. I told her then why no one inform us or any noticed that warn the guests about this issue, she just said she is sorry and they wont make any compensation for our losses. I had been travel for so many years and had never stay in a hotel with rats inside the room, and the room is at the 2nd floor,...... they only agreed to change another room for the 2nd night after requested by us,....
We requested to see the owner who suppose to come in later, but we guess he do not dare to face us so we didn't manage to meet him and ask for further explanation or compensation,...
You may stay in this hotel if you want some rats to company you at night !!!! or hide inside your luggage and follow you home,...
Room Tip: If possible go look for other hotel,....
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC