We had stayed at this hotel before, several years ago, and were happy to return. This time we were given a room at the very top of 4 flights of steep stairs. The staff were happy to help with luggage. The room itself was very large. For the two of us we had a desk with comfortable chair, a table with two chairs, two bedside tables, a wardrobe, a couch, a small refrigerator, and a TV. Plus a nice bed, of course. The wifi in the room worked well. One problem was that, as one often finds in older buildings, there was a very bad smell coming from the toilet in the bathroom. The management had put two solid deodorant things there to try to help, but I think that may have made things worse. Of course there was a door to the bathroom, but the bottom was not flush (no pun intended) with the floor so some smell would always escape. There was a window right in front of the bathroom door, which we left partly open, and that helped. We found the hotel quiet enough--there was a little shouting and dog barking in the night, but for the most part things were quiet. There are several nice restaurants nearby. We did not have the hotel breakfast. Since we have stayed in this hotel before, we know that not all rooms have this smell problem. I would recommend asking for a room that is not on the very top floor.

Our family of four stayed here and thoroughly enjoyed it. The room was large, the location great as it was about 50m from a tram stop, and the service pleasant. We never tried the breakfast as for four it was quite expensive and we preferred to hop on a tram into the centre of Amsterdam for a cafe. The rooms were very clean and the free Wifi a godsend!! When the trams had a crash one night and stopped running it was about a 30 minute walk from the centre of Amsterdam back to the hotel - not something I would recommend every night, especially with two kids but it is possible.

Rooms very clean and tidy in a lovely location. Although there was a draughts comin through the window that we had to cover with a towel, it didn't put us off this place to stay. The bed was huge and very comfortable and we would definitely stay here again

Big rooms, nice balcony with room 2, big brekkie, reasonable price, nice quiet spot near zoo and only 15 min walk to city. We had a car and we were able to park at car repair garage next door. Very helpful staff.