This is essentially a good hotel and should really get four stars, but it has a few problems that drag it down a bit. That said, I would happily stay there again.
GOOD POINTS
- Good location in central Amsterdam: 5min walk from Centraal station, 10min walk to Dam Square, 15mins on tram to Rijksmuseum
- Lots of restaurants and cafes nearby, good supermarket short walk away (Albert Heijn in Nieuwendijk, first left after leaving hotel)
- Clean, fair-sized room with good quality furnishings
- Free wi-fi or use of internet terminal (within certain limits)
- Helpful, laid-back staff
DRAWBACKS
- A slight lack of maintenance in room: unreliable safe, shower not working properly, sink slow to drain
- Daft colour scheme - black furniture, black wooden floors, black/gold curtains, dark walls - gives the hotel a sombre air
- Bed mattress very very soft with no support for back
- So-so breakfast served in cramped area next to reception
- Seedy area after dark in Spuistraat and surrounding streets - although you can avoid this by walking along the parallel Nieuwezijds Voorburgwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC