stayed here as part of a 'mini-cruise' from hull, booked online.
check-in no problem.
location superb for tram stop to city centre, it was only a ten minute walk to liedesplein and wonderful donuts and cake. great hotel.
very clean, great big room, friendly staff.
thank you.

We arrived at the Omega early in the morning from the ferry to drop off our bags. When we returned later in the afternoon to check in (we couldn't check in earlier), we were told we had been bumped to another hotel. No apologies, and when offered a room at the Omega to share between three (as opposed to the two rooms we had booked and paid for), we were offered only a 25% reduction in charges. We were told the sister Hotel Belfort was just a good (which if you see the reviews of the Belfort you'll see is not a positive), and was just as close to the centre (which wasn't true).

Even if we had been given rooms, we'd have been disappointed as the hotel was undergoing substantial renovations which meant a stay would not have been very pleasant. I cannot comment on the quality of the rooms, as we never saw them. But the service culture was non existent.

The room was not very big and dusty (telephone, TV, mirror, pictures). 2 lamps beside my bed did not work. They could repair one. Bad lightning in general. Tiny bathroom (when I bent to the wash-basin, I burned my backside at the heater).
The breakfast was rather poor (very good coffee, but only one type of sausage, one type of cheese, green scrambled eggs, bacon and hot sausages, cornflakes, jam and 3 types of juice).

The plus of this hotel is the very friendly stuff, that it was very quiet and that it is situated in a very nice region (near the Vondel Park, the Concertgebouw and the big museums)
For 180.--€ a night it was too expensive.

The Omega Hotel is in a really good location for the Museums and picking up the tram to get into the centre of the city. The Hotel itself is an average Hotel, the room we had was large enough but it could have been cleaner and definitely needed a lick of paint as it looked tired and shabby. Having said that, the bed was comfortable (but not the pillows these were rock hard and not good for sleeping on) and the shower was hot. The staff at the Hotel were polite and helpful and let us leave our bags in the reception area until we were ready to pick them up late afternoon. The breakfast room was not very inspiring, dark tables and chairs it reminded me of my old refectory at school, although the breakfast items were okay, bread, croissants, jams, cheese and ham, but avoid the scrambled eggs and sausages, just awful. Oh, and one thing to mention is the church clock which chimes every half an hour, it added something to the stay but not to your sleep.
Would not stay at this Hotel again but certainly would stay in the area which was lovely. For nice food and drink and a very cheery welcome try Gruter Bar just round the corner right by the tram stop.