We picked this hotel as it was central to transport links for a 5 day conference. We are both professional people & travel many hotels & to AMS pretty much every month however
I WOULD NEVER STAY HERE AGAIN!
We checked in & was given our room key for the next 5 days, the room had a strong odour of stale cigarettes, I rang reception who changed our room to the Urban suite. The suite is too dark & difficult to get ready, it is several lifts & stairs away from the exit of the hotel & the kettle was disgusting I really do think someone urinated in it. Housekeeping changed the kettle & agreed it had a bad smell!! Our room was not cleaned for the entire time we stayed there, i am not sure if they just missed us from the rota & as we out during the days, I had to ring reception for fresh towels & milk etc on day 3 but still no cleaning!! During our stay all front desk staff we nice & helpful but upon check out we were told the manager wanted to speak with us. we were confronted by Christina B (who is actually only the Human resources manager ) & her part time security officers. They claimed we had left biscuit crumbs on the floor, maybe smoked??!! & the room was in such a mess that they wanted to charge us 300euro for additional cleaning, huh maybe the bins were full because our room was never cleaned, my wife & i were outraged at her accusations that we lived in a her words "nasty " way. We felt very intimidated by the approach & my wife was shocked with her attitude & lack of class. They could not charge as nothing, we completely refused nothing was damaged, nothing was moved about, no one had smoked in fact the room was fine apart from it looked like someone had stayed there 5 days without a cleaner & for this they ruined our time away & made us feel threatened, confused & unhappy after spending nearly £1,000.00 with Park Plaza Victoria, well done !

The location is excellent, it was a shame about the room though as it was very dark and dreary, not at all what the Web pages had shown, we had booked a Superior room which this most definitely was not.
We loved Amsterdam, can recommend the De Prins eetcafe on the Princengracht it is wonderful ,with lovely home made foods, recommend the soups, especially pea & ham,
Train service is excellent from Schipol Aiport 15 mins Central Station.

Arrived on a 3 day Business trip, this is my second stay at the hotel, both experiences have been good. The staff were friendly efficient and helpful. The hotel has a very good quality bistro type restaurant that does some very nice food. It has a separate bar area, an internet room and large waiting area away from the front desk.
The hotel has over 300 bedrooms. The one I had was spacious well appointed, clean and comfortable with 3 easy chairs, a work area with high speed broadband at E4.50 a day or free Wifi for the casual user. The room had a 32" HD Phillips TV with multiple channels some in HD including UK bbc, itv and Ch4.
Breakfast was a well presented buffet style with a large choice to suit all needs. There is a cab rank outside the front and the main subway and train station is only 100 yards away (No noise heard from room). Water taxi's are 50 yards away and the tram station about the same distance. This is a good hotel in a central area close to amenities and attractions. I would stay here again.
Taxi's are quite expensive and the drivers only seem to know all the long routes? In contrast a Tram costs E2.50 from Central Station along Damrak as for as The Heineken Brewery at Weteringlaan a journey of about 4km.
For those visiting Amsterdam for the first time the train runs from Schipol airport every 15 minutes takes about 20 -25 mins and costs around E4.30 and well worth doing.
For a day out the hop on hop off bus tour for E18.00 is worth the experience. Most of the canals were frozen over when I was there and skaters could be seen all times of day and night. Hope you enjoy your stay.

I really enjoyed my 5 days in snowy Amsterdam at this hotel. The concierge were fantastic organising restaurant bookings and other things.
Strangely though, three mornings (out of five) I asked the waiter for fried eggs and ham and on two occasions got an omlette instead. Nothing really to complain about as the omlette was delicious, maybe just a communication issue with the waitstaff?
The urban room was great, take advantage of the "upgrade at check in" if it's offered.
Take the train from Schiphol, the hotel is right across the road from the station.