The staff at this hotel were really great-- efficient and very friendly. Our room was fantastic....huge. I was expecting some tiny little closet (as is often the case in older cities). Instead, they gave us the triple room which had an extra twin bed in addition to a small table/chair set-up. Very comfortable.

The location of the hotel was very central. On the convergence of three major tram lines and walkable to the museum district. It's in an area of a lot of tourist hotels and restaurants. This is good because it was easy to find morning coffee and conveniences such as the drug store. But also bad because it was on a noisy corner. But then, we were there over New Year's so the whole city was noisy.

If you are a super light sleeper, I'd say request a quiet room or choose a quieter neighborhood. But for us, this was an excellent choice.

Very good location with everything within walking distance. The staff were very professional and friendly. My room was spacious and I could feel comfortable. Bath products were nice, bathroom in my room was also acious though no tub even though one could have easily fit. Nice view to the channel. Breakfast was good but expensive.
No free WiFi-access available.

We had a superior room, was very big comfortable and clean. Not too much noise, mostly from the penthouse above. Would go there again.

Can't argue with the other reviews here. Location is good - just out of the city centre but within walking distance to everything; our room (at the top) was spacious, clean and cosy (although we had to endure two single beds put together rather than a 'proper' double, not unusual in Northern Europe, but I loathe this). It's got lots of character, and lots of stairs (not a problem for me, but might be for some); the main problem as others have noted is the street noise, which basically continues all night, so avoid if you want something quiet.