What a fantastic location, restaurant, hotel and STAFF! We recently stayed here for the weekend and had a fabulous relaxing time; the staff really looked after us we cannot recommend it enough!
The room was fabulous; the restaurant was tremendous, so much so we chose to eat there again on the second night (Caviar is well recommended) and our waiter Robin and his colleagues were tremendous.
It is such a refreshing change to stay somewhere that goes that extra mile to provide a personal service, simple things such as remembering your name!!! Hotels from around the world should send their staff here for training; this hotel proves what well trained staff can do for an establishment.
The library was so relaxing just to sit, read and be served a selection of lovely coffee. To leave the cold outside and hit the spa was so chilled out!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Dear Guest, first of all, we are absolutely honoured that you rated our historical hotel with 6 stars. It is delightful to read that you describe your stay as “a fabulous relaxing time” and your great words about our staff. It is also a pleasure to learn how much you have enjoyed our restaurant Bridges and that it even made you have dinner there again on the second night. We hope to have to pleasure of welcoming you back soon. Sincerely, the Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC