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Wyndham Apollo – reviews, photos

4.0 of 5
Apollolaan 2, Amsterdam 1077 BA, The Netherlands
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Wyndham Apollo
Ranked #151 of 341 hotels in Amsterdam
3.5 of 5 stars 250 Reviews
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250 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(5)
  • City center(5)
  • Very nice(3)
Traveller rating
    57
    87
    64
    29
    13
Only show reviews for Family (14) | Couples (70) | Business (48)
Date Rating
Jersey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Comfortable, but there are better options”
3 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

I stayed in this hotel for 3 nights on business in December. It's a very comfortable hotel, with lovely beds and pillows, and a nice bar/lounge area that overlooks the water. It has a gym and more or less everything you could need to make your stay comfortable.

The problem is that you have to pay a lot for these things. No free WIFI, in a business-orientated hotel? Really? Come on. The majority of people staying in the hotel are staying for business purposes and making them pay to use WIFI is just ridiculous. I wouldn't even mind if it was cheap, but it certainly isn't. Add to this the cost of breakfast, the cost of a drink, the cost of a movie, the cost of everything. It's a very expensive hotel.

But if you can look beyond the cost, it's a very clean and comfortable hotel. It's a shame because something as simple as free WIFI can be the difference between me recommending this hotel and not.

Room Tip: My colleagues mentioned that the rooms on the upper floors (6th) were considerably colder than mine...
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  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SimonMolloy about Wyndham Apollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imre Heijboer, Manager at Wyndham Apollo, responded to this review
31 January 2012
Dear Mr. Molloy,

First of all we would like to thank you for leaving a comment on your stay at Wyndham Apollo Hotel Amsterdam. We are pleased to hear that you have enjoyed our canal views and facilities.

At Wyndham Apollo Hotel Amsterdam we offer a Wyndham ByRequest membership programme. This programme allows our guests to make use of free Internet access and other exclusive benefits. You can sign up for Wyndham ByRequest at the reception or via our website.

Unfortunately some charges for certain facilities we cannot evade. However By valued guest as yourself letting us know on which points we can improve. We have taken precautions to be more transparent in certain costs and offering full service packages.

We would like to apologize for unclear or unforeseen cost, and we hope to welcome you again at our hotel.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Voorschoten, The Netherlands
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great restaurant, great service”
5 of 5 stars Reviewed 17 January 2012

I'm a member of CADS (the Commercial Anglo-Dutch Society), which has been meeting at this hotel every month for lunch for more than 10 years. In that time it has changed hands 3 times. As a couple we have stayed there overnight on a few occasions as well. The restaurant La Sirene is one of the best fish restaurants in the city, and the staff are without fail friendly, courteous and professional. The kitchen has a new young chef since last summer, and he is starting to show real potential in the kitchen. The outlook from the bar and terrace over the river is beautiful, and I use it as one of my favourite business lunch places. My only gripe is that the restaurant is closed on Sundays.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Leiden_food_lover about Wyndham Apollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imre Heijboer, Manager at Wyndham Apollo, responded to this review
23 January 2012
Dear sir/madam,

Thank you for leaving this positive comment on Wyndham Apollo Hotel Amsterdam and restaurant LaSirene. Reviews as these encourage us on continuously improving our service.
We are looking forward welcoming you again soon.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Top Contributor
73 reviews 73 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Perfect hotel in Amsterdam”
5 of 5 stars Reviewed 12 January 2012

This hotel has perfect location as it is in a quite area but when you take tram 5 you can in every stop discover the famous attractions. The rooms are nice with canal view. The staff is very nice and helpful. The breakfast is great and the restaurant and bar are fantastic. It is very clean and if I. Go again to Amsterdam I will definitely stay in it.

Room Tip: Choose a room with canal view in zero floor or first floor
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  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SamehLabib about Wyndham Apollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imre Heijboer, Manager at Wyndham Apollo, responded to this review
20 January 2012
Dear sir/madam,

Thank you for taking the time to remark on your stay. We are delighted to hear that you have enjoyed our stay and the canal view.

We look forward welcoming you again at Wyndham Apollo Hotel Amsterdam.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rendsburg
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Near Exhibition Center RAI - false invoice”
3 of 5 stars Reviewed 9 January 2012

I used the hotel for a business trip during EWEA.
The hotel is not far away from RAI.
Double Room used as Single Room.
Prize: Expensive (but exhibition time)
Nice lobby bar

Attention:
The hotel booked more money from credit card.
No contact by email possible - contact adress on invoice false.
No feedback by hotel

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask J_Giese about Wyndham Apollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imre Heijboer, Manager at Wyndham Apollo, responded to this review
31 January 2012
Dear Sir/madem,

Thank you for taking the time to remark on your stay. We are pleased to hear that you have enjoyed your overall stay at Wyndham Apollo Hotel Amsterdam.

We would like to apologize for the inconvenience caused by the credit card charges. If you provide us with your contact details via mt.wyndham@apollohotelsresorts.com we will look into this misunderstanding.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu
Top Contributor
93 reviews 93 reviews
Reviews in 37 cities Reviews in 37 cities
174 helpful votes 174 helpful votes
“Could be better overall good except.......”
3 of 5 stars Reviewed 7 January 2012
5
people found this review helpful

First let me state that I am a very picky traveler. We choose the Wyndham based on the reviews and cost. We arrived early and was pleasantly greeted and given an early check- in. The DAY front desk staff were great . The evening front desk not so much. Are room was small based on American standards but very well decorated and the barroom was clean and modern. We had a canal view which was great! The housekeeping staff was very good. The bed was to die for! Very very comfortable!

Ok now for the bad (after all that's why we read these things ). Parking prices are expensive! 30 euro a day!
Poor wireless Internet service that cost 12.50 euro a day. I complained to the front desk but they just gave me the standard " I'll let the manager know"
STAY AWAY from the restaurant! Very poor service, over priced, overall just a rip off. The breakfast cost 22 euro and wasn't worth it at all. The host was rude, the server was equally as rude, never offered coffee or drinks, pretty much ignored us. This happened more than one day.

The hotel is about 3 miles from the central station and is near a trolly line. This hotel is outside the main tourist area, it is near the museum district.

Overall it was a good stay, I might have rated the this hotel higher had it not been for the rude restaurant staff.
Would I stay here again, probably not, I might try a bigger name brand. Ok there you have it. Good luck!
I probably would have rated this hotel higher had it not been for the rude employees .

Room Tip: Ask for a canal view!!
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask relax808 about Wyndham Apollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imre Heijboer, Manager at Wyndham Apollo, responded to this review
20 January 2012
Dear sir/madam

Thank you for taking the time to remark on your stay at Wyndham Apollo Hotel Amsterdam. We are sorry to hear that we did not meet your expectations and our restaurant service was not up to our usual 4-star standards. We would like to apologize for your negative experience.

We very much appreciate your remarks as these allow us to continue improvement.

Kind regards,
Imre Heijboer
Hotel manager Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Wyndham Apollo

Apollolaan 2, Amsterdam 1077 BA, The Netherlands
Price range (per night):* INR6,632 - 24,466

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