“Staff went above and beyond... in a hotel that is already a great value”
My husband, 22-month daughter, and I arrived to Hotel Boutique View (HBV) at about 10:30am on a Sunday in mid-December for a one-night stay directly off of a (very) long flight from Seattle. My daughter had a cold, we were exhausted, the weather was quite chilly and blustery, and we were badly in need of a nap. We knew check-in wasn't until 2pm, but went straight to the hotel anyway, knowing we could at least leave our luggage. Nathalie welcomed us, offered us tea/ coffee, and checked on our room, which wasn't ready. Upon hearing our story, she took us to her home a few doors away, where she operates a B&B and let us use an empty room. We tried to keep our usage light, but we did sleep in the bed and use the restrooms. I badly wanted to give Nathalie payment for her kindness (at least knowing the room would need light housekeeping again), but she refused. We will never forget Nathalie or HBV for this reason alone, but then on top of that, the room was spacious, clean, and comfortable. And breakfast the next morning (extra charge) was delicious-- quick, hot & fresh, cooked to order with as many helpings as requested! Nathalie is an amazing cook :) Eating in the hotel was perfect for us ( although pre-kid I would've likely used breakfast as an opportunity to explore the city, Lonely Planet guidebook in hand!), as we could let our jet-lagged toddler sleep in while we took turns going downstairs for breakfast. The hotel is only a block from Leidseplein Square and we paid roughly $200/night, so I feel the value (having done a little bit of research in my hotel search) was tremendous!
Amsterdan was our bridge between Seattle and Geneva and then again from Geneva to the Middle East, so we had two 1-night stays planned four days apart. The second time, we knew exactly the hospitality and graciousness that awaited us. Given the weather was cold, and our daughter was having too much fun playing with the hotel cat, we spent a lot of time in the hotel's dining area during our two stays. So we got to meet Nathalie's mother, brother, and his girlfriend- this really is a family affair! We heard life stories, our daughter was doted over, and it felt like we were staying with OUR family! Hotel BV is our only choice in Amsterdam from here forward. We won't stay anywhere else!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC