Travelling as a family of 4 for one night in Eindhoven, this hotel seemed the obvious choice as it is right off the highway. When we did the booking they recommended the Junior Suite for 209eur/ night, which, they said, had one double bed and 2 single beds for our kids. When we arrived, the hotel lobby was full of people attending several parties, loud music and cigarette smoke all around. This was the first annoying thing, but I let it go as our room was on the 8th floor and therefore no chance to be bothered by the noisy lobby. The second annoying thing was discovering that the so called Junior Suite comprised in a very samll room, the size of a regular double room, with a double bed and two single military style fold-up beds arranged on the two sides of the double bed. The room was cold and didn't seem to get warmer even if we put the heating at maximum, there were no extra blankets and the ones for the kids beds was very thin. The beds (all of them) were possibly the worst I have ever slept in, it would have been more comfortable to sleep on the hard floor had it ben clean and warm. The mattress from our double bed was full of holes and the fold-up beds the kids had to sleep on ... well ... you can only imagine.
Even though the room was supposed to be non-smoking, it was heavily impregnanted with the smell of cigaretts which was very unpleasent as we are non smokers and had kids with us. The only ok aspect of the room was the bathroom which had a good size jacuzzi bath and a rain shower and was clean.
In addition to the dissapointing room, the hotel, which we were told was recently renovated, was dark, cold, in an old style. Nothing pleasant about it.
Breakfast was an hysterical experience. Sitted in a non smoking area meant that right next to you there was a table in the apparently smoking area and we got all the smoke from our neighbours. The food was located far away from where we were sitted, the cue for tea, coffee, juice were long and people were pushy, taking up to 6 glasses of juice and coffees each when only one machine was available for the entire room, and the quality of food was dissapointing.
All in all, we couldn't get out of there fast enough. Unfortunately the check-out took over half an hour, waiting in a long lane.
