This was the fourth time that we stayed here. The plusses: very good breakfast, nice indoor swimmingpool, nice terrace. The rooms are not special. But this time we had a bad experience. We booked an executive room, which we were given. It was located on the ground floor. The outside temperature was 17 C, 11 C in the night. BUT: the heating did not work (front desk: for environmental reasons!) We could not believe it. We were offered a electric heater that was handed to us at the door, so we had to ask if the man would be so kind to install it. The heater made a lot of noise and was not in good order, so we ended up with only an extra blanket. The whole evening we were really cold and since it was raining quite a lot, the room was also damp. When we paid the bill they offered us a bottle of wine, which was a nice gesture, but nevertheless we do not feel treated like we should be. The low temperature was forecasted, and nevertheless the hotel chose not to put the heating into work. That is not the way to receive your guests!!

I wish I could have stayed longer and enjoyed what this hotel has to offer.
I was made very welcome when I arrived. The room was clean and pleasant.
The hotel is in a beautiful area only a mile or so from the centre of Venlo. I didn't get chance to try the leisure facilities or the walks in the area, but if I hope I get the chance to.

The restaurant was friendly, fantastic food (though a lot pricier than I would normally pay).

I hadn't realised that I was leaving on a Dutch holiday so breakfast had not started when I went to the restaurant, but the staff let me eat early anyway (on the down side the hotel guide does not specifically mention that breakfast times are different during holiday times).

The only real negative is that there were no tea / coffee facilities in the room - just the normal overpriced mini-bar.

Not the hotel's fault but I couldn't get a timely taxi in the morning and ended up having to run to the train station - approx. 15 minutes if anyone needs to do it!

The location is very nice as it's located in the woods. The restaurant is good, but the rooms need to be revamped to 21st century. Electronics are out of date and the 5 lb key to the room is odd. Room was comfortable though and I enjoyed the stay.

Spent one night at this Bilderberg hotel when I had to be in the Venlo area for work. Room was comfortable and clean. TV slightly old-fashioned for a hotel in this class I thought though. Location very nice as the hotel is surrounded by woodland. I didn’t have much spare time, but suppose you could go out for some good walks around the hotel if you wanted to. The hotel’s wellness centre is unfortunately only open on certain days. Pity as I would have liked to make use of it while I was there. Room rate included a very tasty three course set dinner. Breakfast was also up to the usual Bilberberg standard with a good selection of regional bread. Would come back to this hotel when staying in this area.