I have stayed at this hotel the last two years, and have booked a room for July 2010. I travel to Maastricht for the Andre Rieu concerts. The hotel is a ten minute walk to the Vrijthof where the concerts are held, and right outside is a square where farmers' markets and art markets are held n the summer. The river is two blocks away
The first year my room had a very narrow bed, so when I booked for 2009 I asked for and got a larger room. The staff is incredibly friendly and they'll do their best to help, but they also work the bar and restaurant, so at times you have to wait to get attention.
The breakfast is okay. I've seen better, but no complaints from me. The coffee is the best I've tasted in Europe.
There is a private entrance for after-hours entry. There are tables set up outdoors for the bar and restaurant patrons. I've not seen or experienced any rowdiness, and feel safe and secure at this hotel.

I got this hotel at a cheap rate so I wasn't expecting it to be wonderful - and sure enough, it wasn't. It's no frills accommodation. My room was tiny with a narrow single bed. The buffet breakfast was okay but unremarkable, and the staff member I met briefly whilst checking in (and out) was pleasant enough. The main plus point is the hotel's location overlooking Markt, one of Maastricht's two main squares, and thus convenient for everything in the city centre (though not for the railway station if you have a late arrival or early departure). If your room is at the front of the hotel (as mine was) you'll get a balcony overlooking the square, which must be a real joy in summer. Other reviewers mention noise as a problem; I didn't hear any noise, but I was staying on a wet Tuesday night in February; I imagine it might be more of a problem at weekends and in the summer - or perhaps I was just lucky. Overall this hotel is alright if you're on a budget, but for a few euros more you might be able to get something far better elsewhere.

a party of 35 people has just stayed at the hotel we could not fault it staff very helpfull in all aspects rooms were clean /comfortable maid sevice every day breakfast was plentifull hot/cold buffet central for shopping bar/s etc first class stay no complaints would stay again d barber warrington england 06/11/08 five star travel group

Hotel is located pefectly,the only positive thing ( our opnion) we had room nr. 27 on the 4th floor, terrible ! Warm weather, no airco, only one small window could be opened, with the very close vieuw to another roof :( and a very loud pipe from probably the cooker hood wich stayed on all night.
The room was very basic and the bathroom door was an accordian screen . For man not possible to go to the toilet without having to sit. Nails coming out the wooden beam next to your head while laying in bed. Breakfast was very basic .
After one night we asked for another room for the next night, they said no problem , we had to take our luggage, which was no problem for us , we only had 2 small bags and had to work all day. But...when we came back at night, app. 21.00, there was no room for us !!
They offered us very friendly to find us another hotel, but we deceided to go home and after a 2 1/2 our drive we were happy to hit the hay in our own comfotable bed :)