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Kruisherenhotel Maastricht – reviews, photos

4.0 of 5
Kruisherengang 19-23, Maastricht 6211, The Netherlands
Hotel amenities
Kruisherenhotel Maastricht
Kruisherenhotel Maastricht
Kruisherenhotel Maastricht
Kruisherenhotel Maastricht
Kruisherenhotel Maastricht
Kruisherenhotel Maastricht
Ranked #1 of 43 hotels in Maastricht
4.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    58
    32
    10
    2
    1
Date Rating
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Outstanding, memorable, incredible”
5 of 5 stars Reviewed 27 January 2012

I cannot express how satisfied we were with our stay at the Kruisherenhotel. The blend of old and new in this hotel was remarkable. Picture mid century modern meets centuries old monistary. We have traveled all over the world and I can honestly say this was one of the most memorable hotels we have ever experienced.

The staff was effecient, the rooms were spotless and comfortable, and the courtyard in the center of the church is mesmorizing after dark with a facinating moving water sculpture....truely magical.

This property is a work of art, and I would be proud to recommend it to anyone. The Kruisherenhotel has exceeded our expectations in every possible way, remarkable. I would have paid admission just to walk through this incredible hotel. A truely 5-star experience. Please stay at this property, it is that good.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask My-Life-I-Sought about Kruisherenhotel Maastricht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review
15 April 2012
Dear My-Life-I-Sought,

We always appreciate the fact that people review their stay. Especially if we get so many positive remarks in one review, many thanks.

Kind regards
Berry Gerretsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“What a beautiful place to stay”
5 of 5 stars Reviewed 12 November 2011

We were blown away on arrival, the taxi driver commented that we were staying at a beautiful hotel and he was right.
The staff are so friendly and professional.
It was so peaceful.
Thank you for a wonderful stay.
Only issue, beds are bit hard.

  • Stayed August 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tam801 about Kruisherenhotel Maastricht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review
21 November 2011
Dear Tam801,

Thank you for staying at the Kruisherenhotel Maastricht. It is nice to read that you have enjoyed the hotel and the staff. Thank you for taking your time writing a review on TripAdvisor.

We hope to welcome you in the near future at the Kruisherenhotel Maastricht.

Kind regards,
Berry Gerretsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netherlands
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Wonderful staff!”
5 of 5 stars Reviewed 29 October 2011

Awesome hotel, great rooms, very modern. Staff is so superfriendly! Use the valetparking if you come by car. Wonderful to be sleeping in a monastry!

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask els132000 about Kruisherenhotel Maastricht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review
8 November 2011
Dear els132000,

Thank you for staying at the Kruisherenhotel Maastricht. It is nice to read that you have enjoyed the hotel and the room you have stayed in. We are pleased to read that you recommend the valet parking service we offer. Thank you for taking your time writing a review on TripAdvisor.
We hope to welcome you in the near future at the Kruisherenhotel Maastricht.

Kind regards,

Berry Gerretsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Almost at the top”
4 of 5 stars Reviewed 26 October 2011

This is a hip hotel with fun interior design and furniture -- an example par excellence of the practical, secular use the Dutch can put an old religious building to. The lobby/lounge and adjoining elevated library with free wifi and a nice collection of books and magazines was a highlight. It's unfortunate there's a cost to get internet in your room (something we were informed would soon be changing), though the library is an inspired place to work or simply curl up with an iPad, and the bar staff are happy to deliver a beverage up to you. Our standard room was well-appointed, clean and comfy; no complaints about the rain shower or the lovely toiletries. A daily afternoon delivery of bottled water and fresh towels is a nice touch. The in-house restaurant served a classy haute cuisine dinner, undoubtedly enhanced by the spectacular balcony-like setting, yet the service was really lacking. Though a sweet person, our server was inexperienced, unfamiliar with the menu and generally inefficient. The buffet breakfast delivered a good selection of cereals, fruits, cold cuts, cheeses and some hot dishes, though again the service was lackluster. Our waitresses on both mornings seemed indifferent. Better training of the restaurant staff would take the Kruisherenhotel to the next level and convince me to come back.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask gatopoder about Kruisherenhotel Maastricht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review
8 November 2011
Dear Gatopoder,

Many thanks for writing a review about your pleasant stay in the Kruisherenhotel Maastricht. We are happy to read that you enjoyed the free wifi-connection together with the books and magazines in our library. It is also very nice to read that you enjoyed the rooms and the rain shower. Also we read that you have enjoyed the dinner in our Kruisheren Restaurant, despite the fact that the service was inefficiënt and unfamiliar with the menu. We appreciate your comment about the service and the staff and we will take it seriously. We hope to welcome you in the near future at the Kruisherenhotel Maastricht.

Kind regards,

Berry Gerretsen
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Gouda, The Netherlands
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Tasty, tasty”
5 of 5 stars Reviewed 10 October 2011

Stayed in the hotel this weekend, a present for my significant other for his birthday. Couldn't have chosen better. The setting is wonderful, the restored old church and monastery and the super ultra modern furnishing of both the rooms and the public areas - really a superb blend. The lighting in the whole hotel is amazing, the modern furniture and lights somehow accentuate the 15th century building and they do not take anything away from it.
We also had dinner in the hotel, I had booked a package that included a 4 course dinner with drinks. The dinner was nice, it was good but not great. The wine pairing was good. the service was great. If I had to do it all again I think I would probably book the arrangement that combined the overnight stay with dinned in Chateau Narcanne (different location) as I can see from the comments here that it is the top rated restaurant in Maastricht.
The overall stay/package was pricey, so it is something reserved for truly special occasions. It is not that it was not worth the money, but it is definitely overpriced for something that you would do more frequently than once a year.
One minus (in my book it is a pretty big minus, but the hotel was truly spectacular I am not downgrading because of it) - she shower-head in our room could have benefited from a very thorough cleaning. It really is not that difficult to clean you know!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GabriellaBubbles about Kruisherenhotel Maastricht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this review
8 November 2011
Dear GabriellaBubbles,

We would like to thank you for staying at the Kruisherenhotel Maastricht. We are pleased to read that the choice for the birthday was wonderful. It is also good to read that the combination of modern design and old architecture was experienced as 'a superb blend'. We regret the fact of the shower-head that was not well-cleaned, that is not our standard of the hotel and we will take this seriously. Further we really want to thank you for taking your time to write a review on TripAdvisor and we hope to welcome you in the near future at the Kruisherenhotel Maastricht.

Kind regards,

Berry Gerretsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Kruisherenhotel Maastricht

  • Kruisherenhotel Hotel Maastricht
  • Maastricht Kruisherenhotel Hotel
Address: Kruisherengang 19-23, Maastricht 6211, The Netherlands
Price range (per night):* INR14,267 - 26,862

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