We think this is a family run hotel. The manager or owner,(I am unsure of his status), was very nice and accommodating. As the hotel was not full, he gave us, at no addtional charge, a suite at the rear of the hotel. It is separated from the main building by a small garden style courtyard. The suite has two rooms and is eclectically furnished. There is an old wooden floor which made the suite seem like it could have belonged to someone's great grandmother. I found it very inviting and comfortable. It was also very quiet. Perhaps there would be some noise with the front hotel rooms as city buses do go up and down that street. Also, in the main part of the hotel, I saw stairs and no elevator. This is an old building, so if climbing stairs is a problem, you would want to request a room on the ground floor. There were some delicious chocolates placed by our pillows on the first night. The hotel is a short walk outside of the main historical area. The only problem we had was that because we were separated from the main building we could not get the free wireless interenet in our suite, but when we carried our netbook into the courtyard, then it was accessable. (Not good for a rainy day.)