The accomodation consists of the old castle, a tavern, a modern building with rooms and a lack. It is situated outside Vaals and is reachable by car. There is also a small swimmingpool, 2 sauna's and 8 lazy chairs which is much too little for 130 rooms. The fitness area is strange enough only reachable through the swimmingpool area which is time-consuming. The prices of consumations and food are very expensive for Flemish standards. There is no hotel animation so you have to animate yourself (walking, cycling, relaxing). Most of the staff is friendly or artificial friendly. The organisation was not all the time spotless.
We booked in june 2006 a beauty-dreampackage for 2 persons and 2 days that costed us €500 (extra's included). Unfortunately like most people we didn't sleep and eat in the castle which is more for parties and if you are lucky a castle dinner.
The package includes a junior suite (number 364) which is fantastic, very big, very luxuary, hygienical, silent and really recommandable. There where 2 tv sets (in contact with hotel computer for messages and bill), a sofa, a bureau, 2 lazy chairs, free safe, minibar, a small terrace, internet, bathroom with bath and seperate toilet, free instant coffee and tea. My intuition tells me that the standard rooms are quite a lot less quality and noisier.
The included 4 course dinner with matching wines will probably be culinary for most Dutch people but is really one size too small for us gastronomic Flemish people. It is rather ennobled tavern food which you can eat every where in Antwerp for far less money. The wines didn't satisfy and with each course you got only one half glass without a refill. The enjoyable house aperitif and average coffee were an extra cost of €14. Also the light lunch the second day was of average quality. The breakfast buffet on the other hand was extended, enjoyable and correctly for a 4*hotel.
Also included is a facial threathment for her and a body massage for him which lasted an hour. Both threatments are of high quality and relaxing. Other threatments can be booked against payment and are rather expensive.
Our conclusion is that we payed a lot of money for 2 days. We don't make a problem of spending it but than we want quality for our money and we don't have the right feeling with that. We think that we payed also for the high standard of the resort. So we do not think we will book here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC