I researched TripAdvisor to try and find something special in a city that is notoriously expensive. I came across the Palais Kraft and knew straight away that this was the place. We arrived at the apartment around 8am in the morning after a very, very long flight from Australia. Martin Frank knew we were coming from Australia and had our room ready for us to go straight into - UNBELIEVABLE!!
The room was immaculate, spacious and well appointed with lots of hanging space for clothes etc. The kitchenette was stocked with quality complimentary snacks and drinks. Use of the sauna and Wi Fi were also free. Breakfast was simple and delicious.
Nothing was too much trouble for Martin or his staff. One night we were having trouble finding the restaurant that we had booked for the evening. Martin, who doesn't live on the premises, came back to the Palais Kraft and picked us up and dropped us off at the restaurant. Now that's service.
This is our third trip to Zurich and I wish I had known about this 'hidden gem' long ago. Wouldn't stay anywhere else when we return to this delightful city.
Thanks Matin and staff for making our stay special.
