We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Park Hyatt Zurich

Park Hyatt Zurich – reviews, photos

5.0 of 5
Beethovenstrasse 21, Zurich 8002, Switzerland
Hotel amenities
Park Hyatt Zurich
Park Hyatt Zurich
Park Hyatt Zurich
Park Hyatt Zurich
Park Hyatt Zurich
Park Hyatt Zurich
Ranked #10 of 123 hotels in Zurich
4.5 of 5 stars 183 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

183 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Great Hotel(3)
  • Onyx bar(3)
  • Room service(3)
  • Main shopping street(3)
Traveller rating
    122
    38
    10
    5
    8
Only show reviews for Family (11) | Couples (68) | Business (56)
Date Rating
SF bay area
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Good, but not great”
4 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

The Zurich Park Hyatt is a very nice hotel, comfortable rooms and good food, but doesn't rise to the level of excellence I would expect for a hotel in this price range, and have seen at other Park Hyatts. There was a little noise from some nearby source of loud music. I was woken at 4am when someone noisily stuffed my bill under the door. The main restaurant has a rather confusing menu that lets you "design your own dinner" - but generally I'd prefer if the chef designed the dinner. Service was very polite, but a too stiff and formal for my taste.

On the positive side, the room was very comfortable and attractive, in flawless condition and perfectly clean with good internet access.

In summary, this really is a very nice hotel, it just doesn't quite match the standards that this brand has set in other locations, and that I would expect at this price.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask CohenTheBarbarian about Park Hyatt Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review
8 March 2012
Dear Guest,

First of all I would like to thank you for your recent visit to Park Hyatt Zurich and for having taken the time to write your comments on Trip Advisor.
Your feedback with regards to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to hear that overall you liked our hotel, mentioning especially the comfortable rooms and the good food. In particular thank you for your positive remarks regarding our polite staff and the cleanliness of the infrastructure.

I am sorry to hear the difficulties you have experienced with the noise next to your room and the room bill being placed under your door at 04:00 a.m. and I apologise most sincerely for the unfortunate incidents. We have also taken note of your other comments regarding the menu design at the restaurant "parkhuus". I am sorry that we did not reach your expectations in these regards and I do apologise for any inconveniences this might have caused.

We hope to welcome you back to Park Hyatt Zurich in the near future. In the meanwhile, please do not hesitate to contact us for any assistance you might need from our side.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Stay in Zurich”
5 of 5 stars Reviewed 22 January 2012

Stayed for two nights in January. This is truly an outstanding hotel with a great location. Rooms are large, comfortable and super modern. The service everywhere is superb and the concierge staff particularly efficient.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lhbz about Park Hyatt Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review
8 February 2012
Dear Guest,

Thank you very much for having taken the time to write your impressions of your recent stay at Park Hyatt Zurich on tripadvisor. Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to read that you enjoyed your stay with us. In particular, thank you for your very positive comments regarding our location, the rooms and especially the employees. It will give me great pleasure to communicate your kind remarks to my entire team.

Our goal is to deliver this high quality of hospitality for every guest on every stay. We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich in the near future and that your stay will be just as enjoyable as your last.

Sincerely,


Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Senior Contributor
34 reviews 34 reviews
Reviews in 29 cities Reviews in 29 cities
88 helpful votes 88 helpful votes
“Swanky Room and Good Service”
5 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

We stayed at the Park Hyatt Zurich for 2 nights. The hotel is located close to public transportation and is an easy walk to restaurants, nightlife and tourist attractions. The common areas of the hotel are modern, well-decorated and very inviting. The restaurant/bar on the ground floor seems to be quite popular, although we never had a chance to visit it. Our suite was large and comfortable and nicely appointed. One feature that I found very nice and innovative were the wall vents that you could open up to get fresh air from the outside.

As for the service, our interaction with much of the staff was limited but the exposure we did have was good. We stayed for our anniversary and that coupled with our Diamond status got us upgraded to a suite, accompanied by champagne and chocolates and rose petals strewn across our bed. It was very romantic. They definitely treated us well and we'll be back.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jmleon72 about Park Hyatt Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review
25 January 2012
Dear Guest

First of all I would like to thank you for your recent stay at Park Hyatt Zurich and for having taken the time to write such nice comments on Tripadvisor.
Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to read that you enjoyed your stay with us. In particular, thank you for your very positive comments regarding our infrastructure, the lobby lounge, our Onyx bar and especially our employees. It will give me great pleasure to communicate your kind remarks to them.

Our goal is to deliver this high quality of hospitality for every guest on every stay. We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich and that your stay will be just as enjoyable as your last.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lugano, Switzerland
Top Contributor
59 reviews 59 reviews
Reviews in 47 cities Reviews in 47 cities
80 helpful votes 80 helpful votes
“Great hotel and services”
5 of 5 stars Reviewed 10 January 2012

Everything perfect ! Location (downtown with direct bus from train station), comfort, huge room, great breakfast selection. Just did not use the spa area yet.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sophie_In_Taipei about Park Hyatt Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review
17 January 2012
Dear Sophie_In_Taipei

Thank you for having taken time to write your comments about your recent stay at Park Hyatt Zurich in Tripadvisor.

Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.

I was delighted to read that you enjoyed your stay overall with us. In particular thank you for your very positive comments about the service, the rooms, the location and our breakfast selection. We are delighted that we could make your stay so comfortable.

We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich again and that your stay will be just as enjoyable as your last.

Best regards


Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Lead hotel!”
5 of 5 stars Reviewed 25 December 2011

Amazing place, excellent service, interesting architecture!

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask port-au-persil about Park Hyatt Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review
17 January 2012
Dear port-au-persil

Thank you very much for your kind comments on Tripadvisor regarding your recent stay at Park Hyatt Zurich. I am delighted to read that you enjoyed your time here with us.

Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services. In particular, thank you for your very positive comments regarding the excellent service. It will give me great pleasure to communicate your kind remarks to the entire team.

Our goal is to deliver this high quality of hospitality for every guest on every stay. We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich in the near future again.

Kindest Regards,


Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Park Hyatt Zurich also viewed

Hotel Schweizerhof Zurich
4.5 of 5 stars 289 Reviews
Zurich, Switzerland
Show Prices ABS:HotelCheckRates-d233017?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Continental Zurich
4.5 of 5 stars 634 Reviews
Zurich, Switzerland
Show Prices ABS:HotelCheckRates-d205979?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Swissotel Zurich
4 of 5 stars 485 Reviews
Zurich, Switzerland
Show Prices ABS:HotelCheckRates-d277438?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 123 hotels in Zurich, ranked by popularity »

Been to Park Hyatt Zurich? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Park Hyatt Zurich

  • Hyatt Hotel zürich
  • Hyatt Zurich
  • zürich Hyatt
Address: Beethovenstrasse 21, Zurich 8002, Switzerland
Price range (per night):* INR34,330 - 56,120

Owners: What's your side of the story?

If you own or manage Park Hyatt Zurich, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Park Hyatt Zurich
Show the lowest price for this hotel (from our partners)
Show Prices