We stayed at the Park Hyatt Zurich for 2 nights. The hotel is located close to public transportation and is an easy walk to restaurants, nightlife and tourist attractions. The common areas of the hotel are modern, well-decorated and very inviting. The restaurant/bar on the ground floor seems to be quite popular, although we never had a chance to visit it. Our suite was large and comfortable and nicely appointed. One feature that I found very nice and innovative were the wall vents that you could open up to get fresh air from the outside.
As for the service, our interaction with much of the staff was limited but the exposure we did have was good. We stayed for our anniversary and that coupled with our Diamond status got us upgraded to a suite, accompanied by champagne and chocolates and rose petals strewn across our bed. It was very romantic. They definitely treated us well and we'll be back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 January 2012
Dear Guest
First of all I would like to thank you for your recent stay at Park Hyatt Zurich and for having taken the time to write such nice comments on Tripadvisor.
Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.
I was delighted to read that you enjoyed your stay with us. In particular, thank you for your very positive comments regarding our infrastructure, the lobby lounge, our Onyx bar and especially our employees. It will give me great pleasure to communicate your kind remarks to them.
Our goal is to deliver this high quality of hospitality for every guest on every stay. We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich and that your stay will be just as enjoyable as your last.
Sincerely,
Kurt Straub
General Manager
Park Hyatt Zurich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
