We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Novotel Zurich City-West

Novotel Zurich City-West – reviews, photos

4.0 of 5
Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Hotel amenities
Novotel Zurich City-West
Ranked #39 of 123 hotels in Zurich
4.0 of 5 stars 250 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

250 reviews from our community

What travellers say about this hotel
  • Swimming pool(4)
  • City center(3)
  • Very good(3)
Traveller rating
    59
    116
    45
    22
    8
Only show reviews for Family (62) | Couples (49) | Business (58)
Date Rating
Kristiansand
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Excellent!!”
5 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

With this hotel you actually get the little extra that you pay for and realize it´s so worth it! (I stayed at the Ibis next door the night before and this Novotel is just so much better that don´t even consider staying at the Ibis)

Maybe one of my best hotell stays. Everything just works! It´s that easy. There is a hairdryer in the room so no stress about finding one. There is a king size bed in the room. (and not one of those with two mattresses sticked together, a real king size) They brought me a small oven when I didn´t manage to crank up the heating. They just fix what they are able to fix for you. And the free-wifi in the room is excellent! I´m actually sitting right now working in the office corner in my room as they even gave me a late check-out as I really needed to work my last hour here in Zurich for my flight.

Highly recommended!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by hannaaase for Zurich
Ask hannaaase about Novotel Zurich City-West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
17 February 2012
Thank you for your prositiv feedback.
We very much appreciate your positive comments regarding your stay at the Novotel Zurich City West.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great stay in a modern hotel.”
4 of 5 stars Reviewed 27 January 2012

The Novotel in Zurich very clean and modern hotel. The hotel is located about 15minutes walk from the main train station (away from the centre of town). The staff were all very kind, helpful and spoke excellent english. Although I had booked a twin room, they were able to accommodate a third person in the room on a trundle bed. It was great having access to such nice a pool and fitness centre.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Johnny869 about Novotel Zurich City-West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
30 January 2012
Thank you very much for your positive comments. We are really happy, that you enjoyed your stay. There are many exciting things to discover in Zurich. So if you come back to Zurich, we would be happy to welcome you again.
Your Novotel-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bandung, Indonesia
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Nice family hotel in Zurich”
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

As usual, I travel with my family and prefer for a triple bed room. I found that Novotel has room with king bed and sofa-bed. In the afternoon they changed the sofa became bed. There is also free video game for my boy and a small playground with dolls and toys for my little daughter. Beside the restaurant there is small park with playground for kids.
The location is about 5 minutes walk from Hardbrucke underground station and shorter distance to Technopark tram station. There are some night pubs and cafes near the hotel as well as restaurants.

Room Tip: If you are travelling with family choose the room with sofa-bed.
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Samuelpas about Novotel Zurich City-West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
24 January 2012
Thank you very much for your positive feedback. Allowing families to share special moments and happy memories has always been a priority for Novotel. Everywhere around the world, your children are always our welcomed guests. And for sure we would be happy to welcome you again in Zurich.
Your Novotel-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Easy access to and from airport and old city, very good value”
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

My wife and I stayed here over New Year's and found it to be a very nice, clean, easy to get to hotel. Staff was very friendly and helpful. Coming in on an overnight flight from the US we were amazed our room was ready for us when we arrived at the hotel around 9am. That usually never happens! We were so happy for that! The hotel is located a block off the #4 tram line which runs into the downtown/old city area, takes about 15-20 mins. It is also only a few blocks from Bahnhof Hardbrucke which is a station on the airport line (S16). They've got free internet in their rooms (hard line connection) and wi-fi in the lobby. There's a play area for kids in the lobby too. Good value place to stay if exploring the city. We'd go back.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask PeterAndros about Novotel Zurich City-West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
9 January 2012
Thank you very much for your positive comments. We always try to do our best to offer early Check In service if the occupancy allows it. If you would like to reach the heart of Zurich even faster, you may take a subway from Zurich Hardbrücke to Zurich main station (3 minutes ride).As of January 2012 we offer free WIFI in all hotel rooms and public area. We hope to welcome you again soon in Zurich. All the best for 2012!
Your Novotel-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great hotel in up-and-coming hip area”
4 of 5 stars Reviewed 5 January 2012

The Novotel was nice as you'd expect from a 4*. The prices, however, reflect Zurich in that they're unusually high for a European city. But that's certainly not unique to this hotel! We upgraded to an executive room during an Accor hotels 50% off sale and it was worth it. The hotel's in the Zurich West area which is about 10 minutes on the tram from the town centre. But it's a great area to explore as it's an up-and-coming ex-industrial area filled with warehouses turned into bars, restaurants & clubs. Be sure to stop by the Viadukt nearby at the tram stop Damwegg (and easily walkable from the hotel) which is like an indoor gourmet food market and restaurant and various other shops and cafes in railway arches nearby. We had a meal on new years eve at the Gnueressei restaurant in the Puls 5 building opposite the Novotel. Although pricey, they serve great food and wine if you really want to treat yourselves and go upmarket. Our hotel room had a sofa, Nespresso coffee machine and robe & slippers in addition to all the other things you'd expect. The minibar and unlimited pay-per-view movies were included in the price with the executive room so we made the most of that. There's a complicated arrangement for internet access. Free wifi in the lobby if you get a login code. In the rooms it's only free if you plug in the LAN cable (which we couldn't do as we'd brought our iPad). Wifi in the room needs a special login which you have to pay for after 30 min. However, there are 3 macs in the lobby that guests can use for free. There's also a lovely indoor pool & fitness room. Overall, the hotel was very good!

Room Tip: Upgrade yourself to the executive room for free movies and minibar
See more room tips
  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask s_scarnera about Novotel Zurich City-West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
9 January 2012
Thank you very much for your positive feedback. We are really happy that you enjoyed your stay at Zurich West. It is definitely the upcoming area of Zurich and there are many interesting places to explore. Good news about the WIFI connection. As of January 1st 2012 we offer free WIFI in all rooms of the hotel and the public area. We hope to welcome you again soon in Zurich as there is much more to explore in this beautiful city.
All the best for 2012!
Your Novotel-Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Novotel Zurich City-West also viewed

Hotel Continental Zurich
4.5 of 5 stars 634 Reviews
Zurich, Switzerland
Show Prices ABS:HotelCheckRates-d205979?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Swissotel Zurich
4 of 5 stars 485 Reviews
Zurich, Switzerland
Show Prices ABS:HotelCheckRates-d277438?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Lady\
4.5 of 5 stars 191 Reviews
Zurich, Switzerland
Show Prices ABS:HotelCheckRates-d242007?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 123 hotels in Zurich, ranked by popularity »

Been to Novotel Zurich City-West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel Zurich City-West

  • Novotel Zurich City West
  • Novotel Hotel zürich
  • Novotel Zurich
  • zürich Novotel
Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Price range (per night):* INR8,861 - 15,382

Owners: What's your side of the story?

If you own or manage Novotel Zurich City-West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Zurich City-West
Show the lowest price for this hotel (from our partners)
Show Prices