Pluses: Big 3-bed room - quite a small apartment - generously furnished, 2 TV sets, big bathroom, balcony, lot of windows; nice view overlooking the city. Chocolates on the pillow every day, slippers (that’s nice - and useful as it’s freezing in the room). Transfer to airport in 30 minutes with tram 10 stopping in front of the hotel. Free wireless internet connection, although slow and with interruptions. Good price for Zurich. Not too far from the main attractions of the city when you get used to all the up-hills.
Minuses: NOISY hotel, thin walls and ceiling, trams rolling and screeching every few minutes, church bells several times a day at the cathedral next door - and all these with closed windows, I can imagine how it is in summer. Not mentioning the change of floor carpet in front of our door for as much as two days – but this was just our luck. Housekeeping a bit too early in the morning, though nice lady. Pillows not comfortable at all, too soft and soggy. The staff isn’t the best - they should stay less behind their computers looking busy and be more friendly.
All in all, not the worst experience but next time I’ll choose another hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC