Yes, the irresistible pro is the location. right in the center of town. 10 minutes slow walk to the lake, 5 to old city, 5 to the main train station, 2 to the main fancy shopping street and right across from all the big department stores.
its old-fashioned in style, which was nice - the staff very friendly like a family-run establishment... and somewhat restrained in its decor - no pictures in the room or corridors, simple and "plain design".
BUT - the room was big and spacious unlike European standards. it was very clean, our room (316) was quiet and peaceful. the room was well heated (we slept with the window open for fresh air and it was lovely), bathroom was clean. bath duck in bathroom and chocolate ducks on the pillows (first night only!) made a nice souvenirs to take home for the kids. breakfast was lovely. good choice of fine food.
CONS? elevator was tiny and old (but gave us no problem). no free wifi in rooms (the option is quite expensive, 15 CHF per 3 hours), there were two computers in the lobby available for guests (but little to none privacy). the towels were thin and small. toiletries provided did not include lotion and conditioner and those supplied (shower gel and shampoo) were not renewed. nor were the coffee-sugar-sweetener.
but all of the above can be easily corrected by approaching the front desk.
maybe our maid had a bad day.
TV is poor and mostly payed for, though we didn't care much about TV.
all in all it was a very good experience. we will definitely come back.
Room Tip: third floor back was quiet. we stayed in 316, a spacious lovely double. do point out the kind of bed...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC