Pros:
- Great location, beautiful views over Zurich / the lake
- Very large room + balcony (it was a Superior room-- so while I know all of the rooms have balconies, I'm not sure how much smaller a Standard room would be)
- Nice indoor swimming pool + access to an outdoor pool (it is a good 15 minute uphill walk however)
- Excellent service across the board-- my early morning flight was cancelled, I was already at the airport (and hence had checked out), they had no issue with opening my room back up for me and giving me a late check-out (2 p.m.)
- Rooms are reasonably priced (by Swiss standards)
- The restaurant's outdoor terrace is great
- Free wi-fi
Cons:
- The hotel interior (reception area / interior of the restaurant) could do with a refurbish. Ditto with the guest rooms-- relatively modern but 'tired' looking. Frankly I think prices would go up a lot if they do refurbish, so from my own perspective I was fine with this
- Breakfast was okay, but not exceptional by Germany/Austria/Switzerland standards
- Lunch / dinner cuisine-- mixed, I would say best to stick with their European cuisine options (I had Thai one evening, they have a whole section in the menu, and chose the spiciest option....not spicey at all). Fairly pricey, but that's pretty much par for the course in Switzerland
- If you aren't on an expense account taxis too / from the airport (and to downtown if you don't take the tram) will you run up quite a lot
- The bed was way too firm
- If you're looking for young / hip clientele, this is not the place for you. It didn't bother me at all, if anything made it feel even more relazing but (perhaps it was because I was staying in August) almost all of the other guests were rather old (i.e. average age = 60)
Overall, compared with the other hotels I've stayed at in Zurich the pros of this hotel-- particularly in the summertime when you can take advantage of their outdoor space, terrace, etc.-- I much preferred the Dolder Waldhaus. I definitely plan to stay there again the next time I'm in town for business!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC