Great location, especially if you arrive by train as the hotel is in a pedestrian zone, therefore no parking (only public parking). We had asked for a room for 2 adults and 2 children and when we arrived they proposed us two rooms which was perfect for us, but could be an issue if travelling with younger children. One down side was the cold shower in the morning, however was authentic as the repairmen arrived as we were checking out. Definitely would consider staying here again.

Room amenities are not good. "Mangelhaft" shampoo, soap and toilet paper... Internet is free but not wireless... You cannot use it with your iphone or oder wireless equipment... Breakfast is at the reception area but you will probably not find much to eat... Very poor indeed... Not worth the money...

I stayed in the hotel for two nights and enjoyed it.
The position in the old central part of Zurich at small and very charming square with Starbucks just 10m away was sensational.
The room I was in was comfortable, clean and spacious.
Breakfast ok, nothing special, but the stuff was great. They are so easy to talk to and helpful.
Very charming position, easy to talk to and helpful stuff ... enjoyable two days.

What our family experienced in Franziskaner hotel, Zurich and the ordeal they put us through is unthinkable and unprecedented. The hotel conduct was completely unacceptable and unprofessional. They detained our luggage in order to force us to succumb to their illicit practices, for which we are pressing charges.
We will communicate our horrific experience and the unbelievably stressful situation they put us through to all interested parties including the Swiss authorities which they refused to call. We regret we ever booked our stay at the Franziskaner hotel which we consider a disgrace for Zurich.
During checkout the receptionist claimed she had a problem with our credit card, so she contacted their bank which gave her approval and clear instructions.
We were then told payment was completed and we left our entire luggage to be put in the hotel’s storage room.
Upon our return late afternoon, they refused to return our luggage, travel documents, passports and diabetes medication. To our astonishment, we were told that the hotel considered insecure any financial transactions with banks in Greece.
We pointed out that the payment was approved before we left, that they hadn’t called us all day, that we would miss our flight, that it was illegal to detain our belongings.
We asked repeatedly to call the police and they refused. They shutdown all computers so the police would have no access and demanded to charge also a second credit card which they claimed would cancel later.
Back home, our bank informed us that their system shows approval. We spend 3 days to clarify this, only to find out that they had made a mistake, requested and so got approval for a reservation instead of a charge to the card and then they just did not want to wait over weekend for payment.