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Grand Hotel Suisse Majestic – reviews, photos

4.0 of 5
Avenue des Alpes 45, CH-1820 , Switzerland
Hotel amenities
Grand Hotel Suisse Majestic
Ranked #2 of 15 hotels in Montreux
4.5 of 5 stars 192 Reviews
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192 reviews from our community

What travellers say about this hotel
  • Train station(12)
  • Very good(9)
  • Lake view(7)
  • Wooden floors(4)
  • Not cheap(3)
  • Public area(3)
  • Free internet(3)
  • Staff were friendly(3)
Traveller rating
    82
    71
    27
    6
    6
Only show reviews for Family (30) | Couples (81) | Business (28)
Date Rating
Mackinac Island, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“This is one of the worlds best views of the Alps”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We stayed at this hotel for two days and it was amazing. Central location made it easy to navigate the city and it is located across from the train station so getting to sights is a breeze. They offer free coffee and espresso and it is OK to bring your own wine to enjoy on the back patio with the Alps and Lac Leman unobstructed views at sunset. The rooms are very nice all the furnishings are new and really nice beds and hardwood floors. Stunning place to stay. Got this room in the off season was well worth staying here even if it is only one night you will love it.The staff is very helpful and friendly as well. It is also a historic french building very beautiful place.

Room Tip: Rooms facing the train station are very nice and cheaper. The rooms facing the Alps are about double...
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  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask upnorthliving about Grand Hotel Suisse Majestic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Beautiful views. Shame about the food.”
3 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

Excellent location in Montreux and really worth booking a lake view room for the stunning outlook. The room had been renovated recently and was really very pleasant. However the bathroom was very small and toiletries provided only just for this standard of hotel. A small point but they bill themselves as "luxury". No bathrobes. No tea and coffee making facilities in-room. They do provide free coffee facilities in the foyer however where you can help yourself to Nespresso machines. However nobody told us about that when we checked in so we had to guess after a while. I asked for a kettle and was given one - no tea or coffee however. Made a fuss about providing an iron but I did get one. Internet access in-room is free. The staff are very young and the reception team are very pleasant and obliging. Everyone speaks english. However even though they were nice they weren't very forthcoming with any information eg breakfast times, the free tea and coffee, transport etc. Once you ask you are told but you have to ask. The serious disappointment was the restaurant which accounts for much of this 'average' rating. Again, views and outlook are stunning. We had an abyssmal meal and the service was atrocious. Again a very young team. There is a lot of theatre about deliverying food to the table. One waiter carries the meal on a tray whilst another one brings a luggage rack looking device for them to sit it on. What a waste of resources and not teaching the young team anything. They provided some nice charcuterie and bread. We ordered steak and bernaise sauce. Admittedly we've had steaks cooked several times in Europe which don't suit out antipodean tastes. However the plates were cold, the sauce in a pot straight out of the fridge and some tastless little straw like french fries. The steaks actually made me gag and my husband couldn't stomach his either. They were luke warm with a slightly "boiled" flavour (again not unheard of) and a somewhat gelatinous texture which gave them a fatty mouth feel. We left most of the meal untouched which is OK I guess except that we then sat fror 30-40 minutes with the food congealing on the plates in front of us with no comment from staff or offer to clear the plates - despite the head waiter removing our empty wine bottle. We might have tried dessert and coffee if we'd been asked but eventually just left. We commented to a lady who appeared to be a manager at reception that the service was very poor (after asking what time breakfast was served til) and she asked for our room number. However we were charged the full price for the meal when we checked out and had given up by then. Breakfast was adequate and service good both mornings but we might have expected more from a hotel of this standard. Had much better breakfasts at lesser hotels.

Room Tip: Look for a discount on accommodation websites or the hotel's website. Not worth full rack rate...
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Oslo, Norway
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“An excellent place to stay.”
5 of 5 stars Reviewed 11 January 2012

One of the best hotels in Montreux. With amazing view and excellent service and comfort!
For sure will visit this place and will stay in Suisse Majestic. The location is perfect just few steps from the train station and in the middle of Montreux. to reach each point it will take you no longer than 5 minutes.

Will suggest this hotel to everyone and of course to my friends and relatives.

Room Tip: I suggest everyone, when you make a reservation ask for a Lake View room. You will not regret!
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Johann B about Grand Hotel Suisse Majestic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
“Fancy Place”
4 of 5 stars Reviewed 9 January 2012

I was here on business -- not sure I'd stay here if traveling for pleasure since it's pretty pricey. Very nice hotel, very central location. Breakfast was fantastic.

Room Tip: 4th floor is one floor above street level since it's on a hill....if you are not on Lakeside, ma...
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Vieve3 about Grand Hotel Suisse Majestic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolfsburg, Germany
Top Contributor
61 reviews 61 reviews
Reviews in 41 cities Reviews in 41 cities
42 helpful votes 42 helpful votes
“Room for improvement”
3 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

The Hotel was renovated a year ago, but the Team faild in some areas, for example the small Elevators or the Restaurant or the reception. The rooms are small but big enaugh to put a third bed for our son the room, but charging 60 Francs to much. The lakeview is great. The staff is friendly but very young and we missed expirience.

Room Tip: You Must have a Lake View room
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Frank_and_Barbara about Grand Hotel Suisse Majestic
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Additional Information about Grand Hotel Suisse Majestic

  • Suisse Majestic Grand Montreux
  • Hotel Suisse Majestic Grand
Address: Avenue des Alpes 45, CH-1820 , Switzerland
Price range (per night):* INR11,815 - 31,265

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