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Hotel Alpha-Palmiers – reviews, photos

4.0 of 5
Rue du Petit-Chene 34, Lausanne 1003, Switzerland
Hotel amenities
Hotel Alpha-Palmiers
Hotel Alpha-Palmiers
Hotel Alpha-Palmiers
Hotel Alpha-Palmiers
Hotel Alpha-Palmiers
Hotel Alpha-Palmiers
Ranked #19 of 45 hotels in Lausanne
3.5 of 5 stars 215 Reviews
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215 reviews from our community

What travellers say about this hotel
  • Train station(5)
  • Very comfortable(4)
  • Glass wall(3)
Traveller rating
    37
    84
    45
    35
    14
Only show reviews for Family (10) | Couples (38) | Business (78)
Date Rating
Vienna, Austria
Senior Contributor
29 reviews 29 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Average”
3 of 5 stars Reviewed 25 January 2012

This is an OK hotel if you stay for 2 or 3 nights, but gets very annoying if you return every week like I did on several business trips. The location is good, the hotel is a 5-minute walk away from the train station, although it is a very steep street so if you have a lot of luggage you might consider taking a taxi. The rooms are OK if you are not unfortunate enough to get one of the very narrow rooms at the back with no outside window and a single bed. The beds are generally uncomfortable, they resemble hospital beds. There is a penetrating restaurant smell in all the rooms I have been in, irrelevant of how far you are from the restaurants, so it can be disturbing. The television set is ok, with about 200 international channels, so you can at least feel a bit home watching your own news. The bathrooms are renovated.
There is a so-called gym available, but it is rather a museum of run-down very old equipment.
Part of the staff is very nice and helpful, although I always had someone at the reception desk who didn't seem to remember me week after week after week, and seemed to be surprised when I arrived there to check in; which I find poor service. The room prices are fluctuating between 160 and sometimes even 400 CHF a night, depending on what kind of convention or meeting takes place either in Lausanne or Geneva. 400 CHF is a very outrageous price for a room in this hotel.
There was no free internet available in 2011 in the hotel, something might have changed in this area as I see free Wifi offered on the website now.
I stayed at this hotel on 27 business trips throughout 2011.

Room Tip: Do not take the 'wow last minute' price from internet if you want to avoid ending up in one...
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  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Moscow
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very good value for money”
4 of 5 stars Reviewed 1 January 2012

We didn't expect the triple room to be so spacey. The staff was very good, location extremely convenient though in any other country I would prefer to stay further from the station. I can complain about trifles (like an iron or kettle that would only turn on when a staff member was around ;-)), but overall we had a very favorable impression.
By the way, their Thai restaurant is considered to be the best in Lausanne for a reason. Price wise, it was outside our comfort zone, but we enjoyed it immensely.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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citylausanne, Manager at Hotel Alpha-Palmiers, responded to this review
23 January 2012
Dear Sir,
Thank you for choosing to spend your time with us.
We are glad to see that you enjoyed your stay and especially our prestigious Thai restaurant.
Waiting to welcome you again and hoping you will become one of our most loyal customers, please accept, Sir, our best wishes.
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Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Average hotel, average rooms.”
4 of 5 stars Reviewed 10 December 2011 via mobile

I stayed in this hotel for 4 days on a business trip. Generally it's ok, but I've expected a bit more. Room was just general, nothing special. What I disliked most of all - specific smell in hotel corridors as well as in hotel rooms. Room was clean and tidy, but with a bit worn furniture. Location of the hotel is good, you can find some shops and cafeterias near the place. The most convenient detail about location - it's 5 minutes walk from train station, so you won't need a pick-up.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“uncomplicated place in the middle of the city”
4 of 5 stars Reviewed 2 December 2011

we went on a 2 days business trip, and the hotel was a perfect choice. priced a bit below the classical top hotels, the place is easy to access by car and by train, and you are already in the middle of everything! the train station with all the major bus lines and cabs is just a 2 min walk down the street.the personell was very friendly, competent and quick. the room, although not spectacular, was spacious and clean, as was the bathroom. internet and fax services were easy to access and fast. the only dark point: breakfast was somewhat limited and overpriced for what was offered. if you want just to grab a croissant and a coffee, it is way to expensive, if you want to sit down and enjoy a real brunch to get prepared for a day of sightseeing, better bring your own fruits and don't eat the scambled egg which seemed to sit there since a long time.
in conclusion: the perfect choice for those who need a hotel to sleep and want to have short ways in the city centre

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Athens, Greece
Top Contributor
75 reviews 75 reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
“No complaints, superior location, comfortable accommodations”
4 of 5 stars Reviewed 30 November 2011

There is much to recommend a stay. We had polite service, a lovely room on the third floor, and, for Switzerland, a quite varied breakfast. All in all a comfortable room and a pleasant two nights. We are losing patience for hotels that charge for wireless, but at least the signal was strong and the price low -- although limited to a single device at a time. The location can hardly be beat, close o the central station, metro lines, major shopping, and the town cathedral.

Room Tip: Avoid rooms to the south, on the street side. The noise, although not terrible, was unpleasant unti...
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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citylausanne, Manager at Hotel Alpha-Palmiers, responded to this review
12 December 2011
Dear Sirs,
Thank you for choosing to spend your time with us in our hotel with its central city location.
We are glad to see that you enjoyed your stay. Thanks to your remark about internet fees we have decided to offer free of charge the Wi-Fi starting from today. We hope to see you soon again in our hotel. Best wishes.
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Additional Information about Hotel Alpha-Palmiers

  • Hotel Alpha Palmiers
  • Alpha Palmiers Hotel Lausanne
Address: Rue du Petit-Chene 34, Lausanne 1003, Switzerland
Price range (per night):* INR7,078 - 22,404

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