Hotel Berghof is a small, family-run Swiss Chalet, situated about 50 yards from the base of one of the main ski lifts in Zermatt. The location is a short walk (20 - 30 minutes) from the center of town, so the area around the hotel is pretty quiet, even though it is close to the lift. The whole hotel is cozy and well-appointed, with just the right mix of "rustic mountain" and understated elegance, and the price is a great value. Our rooms were large, by European standards, the staff was very friendly and helpful in every way.
Dining, for both breakfast and dinner, is typically included in the rates, and while there are several very good restaurants in Zermatt, you will be tempted to eat every meal at the hotel. The breakfast buffet is generous and well-prepared. In our case, when we wanted to eat "out" on any evening, we just let them know earlier in the day, and they deducted the meal cost from our bill. The quality of the food and wine is first-rate, and the price, for comparable food in Zermatt, can't be beat.
They have a nice bar/lounge for relaxing in front of the fire at the end of a long day. One of the nicest features is the spa/pool area. The whole pool/spa facility is indoors, very new and clean, with a nice-sized pool, dry sauna, steam room, etc.
We have traveled to many places around the world, and stayed at several of the major ski areas in the US, and Hotel Berghof is hands-down the best place we have ever stayed on a ski holiday, and one of the best, period. I'm always nervous about booking a hotel (as I did in this case) based upon internet info and the hotel's own website, but this hotel exceeded our expectations and made our whole trip enjoyable.
If you have been to Zermatt, or are looking at info on the area, you probably know by now that it isn't the easiest place in the world to get to, but this hotel alone makes it worth the effort. We went there on a ski holiday, but hope to return for a summer holiday also.
Cautions - If you are traveling with small children or teenagers, and/or want to be in the middle of the "action" in Zermatt, this may not be the place for you, but if you want a quieter location with easy access to the action, this place could be perfect. My wife has a mild disability, which limits her ability to walk long distances, but she was able to make several trips on foot into the center of the village, and when she wasn't up to the walk, we always arranged for one of the local taxis to take us where we wanted to go. There is, however, a bit of an incline from the street up to the hotel entrance, which can't always be navigated by vehicle in the winter, so it was fortunate for us that she was at least able to make that sometimes-slippery hike (30 yards or so) up the hill. If her disability had been more severe, this would have seriously limited her mobility.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC