I stayed at the Elite for 3 nights in December. I booked last minute and it was the only place available with a single room.

The hotel location is right in the centre of town but still quiet. It is a bit of a schlep to the lifts for the slopes but I think most places are in Zermatt. You could walk about 15/20 mins with skiis and boots or just hail an electric taxi. Most journeys around the town were 12 CHF.

The overall impression of this hotel is that it could do with an update. The reception and my room were a bit 1970's. However the staff were really friendly and helpful and the hotel is very clean.

My room was basic but had a great view of the matterhorn. It was really hot and I had to sleep with the balcony door open.

I peeked into some of the double rooms and they looked a bit more modern.

The breakfast was good, typical Alpine food to fill you up before a day on the slopes.

My overall stay was OK but if I had more choice I probably wouldn't stay again unless it is modernised.

Stayed for a night on one of the upper floors. The room was fine and had what would probably have been a good view of the Matterhorn –if only it hadn’t been covered by cloud! Bathroom had a shower attachment over the bath rather than a separate shower. Staff were very friendly and helpful, gave advice about walks, and were able to show webcam view of current mountain conditions on the PC at reception. Good value hotel, easy to reach from the station by going along the main street and turning left after about 200m

We stayed in this hotel for 3 nights. We had a gorgeous view from our balcony and the room appeared clean. Great breakfast selection! My only complaint is the constant smell of cigarette smoke throughout the hotel. Even with the windows open all the time, it was difficult to get the smell out of our room.

Found this hotel via the tourist information office in Zermatt, for a one night stay on a ski trip over from Cervinia.

All was well, and we were very comfortable, until about 11.30, when the music from the "Pool Bar" started up... The pounding rhythms continued until 2am, by which time I had such a headache it took forever to get back to sleep.

Our room was on the first floor, which may have been a factor, but sadly this was one of the most uncomfortable nights I have spent in a hotel.