The man and woman who run this place are incredibly warm and friendly. The included breakfast is substantial, there is a view of the Matterhorn from the hotel, great location, free wifi, very clean. Would definitely go back.

The hotel is part of the bigger hotel Metropol which is right next door. We had our meals there. And what meals did we have. The best breakfast in Zermatt. Alfa was absolutely great. Our room overlooked the Matterhorn with sun pouring in during the day. The rooms were clean, staff very helpful and friendly, close to ski lifts. and bus stops. would walk to restaurants. I give this a 10 out of 10 for value, friendliness, service and convenience. We will be back!

We upgraded to the Matterhorn view room when we arrived. We could sit on the balcony or lie in bed and get a fantastic view of this spectacular mountain. We were very pleased with the room, although we couldn't get the free WiFi on the third floor. But no big deal. Just go down to the lounge, also with the Matterhorn view, and download. We would return to this hotel on our next visit of this most beautiful and scenic area.

Nice place to stay with good breakfast next door at their pricier sister hotel "Metropol". Price was very favorable relative to other options in Zermatt. Great central location and comfortable albiet small room. Franziska, one of the owners was very friendly, engaging and helpful. Her husband, Gabriel, was OK though curt to hotel guests BUT A SURLY JERK TO HOTEL STAFF. We saw him berate and belittle his staff (and wife) on several occasions in our short stay there. I recommend it as a economical place to stay but was disheartened to see how lousy and discourteously Gabriel treated his employees (I sensed they feared him). His treatment of staff left an uneasy feeling and tension to an otherwise very nice stay.