You must have read the reviews already. Stunning, extravagant, design, etc a dream. This comes with the genuine graceful kindness and friendliness of all staff who make you feel they are very much pleased to work and assist you in anyway.The hosts are delightful, make you feel at ease while your children run around hysterically... The Spa, outdoor baths, the room, real fire place with real wood, the furs etc are just exactly what we are looking for when taking a break for ski or else. Having spent much more in mediocre hotels, I consider the cost way below the value of the Coeur des Alpes. The only problem therefore is to get a booking... Success comes at this price. If you are lucky enough to get a spot, jump on it!

My husband and I just returned from a vacation in Switzerland where we stayed 8 nights (over Christmas) at this absolutely wonderful hotel. We stayed 7 nights in the penthouse suite and 1 night in one of the spectacular lofts, with gorgeous Matterhorn views.
Our hosts, Thomas and Leni, could not have been more gracious, hospitable and welcoming. The entire team, including Damarsin, Nicole and Raymond, were so incredibly helpful and gave wonderful recommendations.
We looked forward to the amazing breakfasts every morning, and the use of the beautiful wellness center every evening after a day of skiing. The Turkish hammam is a must.
We can't wait to go back. We fell in love with Zermatt...and the Coeur des Alpes.

A while since we were here but have always meant to put in a good review for this place and having recently booked to go back (with parents), it seemed like an opportune moment. Beautiful clean hotel, fabulous breakfasts, lovely freindly staff (helped as much as they could when BA lost one of our bags!), nice spa/wellness area - and of course the location is the icing on the cake. Cannot wait to go back this year!

This hotel is everything it holds itself out to be. Dramatic, gorgeous and gracious, the architecture and décor are stunning down to the smallest detail. The owners are equally elegant and affable. You emerge into the lobby from a glass elevator that you board at the end of a long dark tunnel. The views are, of course, dominated by the Matterhorn, but every window offers a different frame which showcases the unique personality of the peak. The studio-loft is extraordinary. Believe it or not, the photos and brochure do not do this hotel justice. It is an experience in and of itself. If you have the money, this is the place to stay in Zermatt. The hotel most definitely lives up to its price.