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Hotel Darioli – reviews, photos

Bahnhofstrasse 64, Zermatt CH-3920, Switzerland
Hotel amenities
Hotel Darioli
Ranked #90 of 115 hotels in Zermatt
4.0 of 5 stars 21 Reviews
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21 reviews from our community

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Traveller rating
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Date Rating
Memphis, Tennessee
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“Great location in the middle of town”
3 of 5 stars Reviewed 7 March 2008

There were only a few rooms available in Zermatt for the Friday and Saturday night we wanted, so we felt lucky to find this one at the last minute. Our email reservation went smoothly.

The Darioli is very easy to find (just head up the street from the train station) and centrally located, convenient to everything. We were on the back side of the hotel, and our room was very quiet even when the crowds outside were noisy.

Our room was small and minimally furnished but clean, with good quality bed linens. The bathroom was larger than expected, given the size of the room, and nicely updated. The towels, however, were thin and shabby and should have been replaced some time ago. Soap and two packets of shampoo are provided.

There are no amenities at this guesthouse-style hotel (other than the elevator). No breakfast was available, so we bought our own food at the local grocery store and ate in the room, then had coffee later at a restaurant terrace with a good view of the Matterhorn.

I would look for a more luxurious place to stay if we went back to Zermatt, but this one was okay for a couple of nights.

  • Liked — Excellent location
  • Disliked — Lack of internet access and breakfast facilities
  • Stayed February 2008, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, OR USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“One of my favorite towns....”
5 of 5 stars Reviewed 24 November 2007
1
person found this review helpful

I booked this hotel by emailing them directly. They were very nice in their emails, and even gave me some info on where they are located and suggested places to eat.

The front desk staff was very friendly and helpful and made us feel comfortable there. She said the hotel was family owned and you could tell. The room and bathroom were very clean. The bathroom had a huge window, facing the wall of the building next door, but it wasn't a problem because there was also a huge balcony that overlooked the litte street below. Great place to people watch. :-) We did notice that were lots of mirrors in the room...weird. Also, the hall lights are on a timer so you need to find the switch to turn them on. It took us a while to figure that one out. LOL! They do have free internet in the lobby (swiss keyboard warning....slightly diff. than the US version) and the free breakfast was OK.

From the rail station, go right on the main street and go up the slight hill. The hotel will be up on your right side. It's only a few minute walk....if you start in the right direction. We wandered around for a while before we found it. HINT---it's NOT near the Darioli Tea Room that is right out in front of the rail station. :-)

This was one of our favorite hotels (my brother and I) because they were so nice here.....and we LOVED Zermatt!! WHEN I go back, I will definitely stay here again.

Feel free to ask questions if you have any, and don't forget to look at the pics!!

  • Liked — The location, the staff, the balcony....
  • Disliked — The elevator was very small...but at least it had one!
  • Stayed June 2007, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask stephrj76 about Hotel Darioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seletar Road
1 review
2 helpful votes 2 helpful votes
“Terrible staff, horrible hotel”
1 of 5 stars Reviewed 9 November 2007
2
people found this review helpful

My sister & I stayed in Darioli Hotel on 6 Oct 2007 for one night but that was more than enough for us. It was the worst hotel I have stayed in during my entire 3-week trip across Switzerland & Italy. The reception lady was very grouchy during our check-in & didn't offered even a welcome smile. We asked for some hot water later that evening and was prepared to give a euro5 tip but she was so unfriendly we decided to keep the tip. The room we had faces the main street and it was very noisy. We heard loud voices (maybe from 5 - 6 people) shouting to each other & merry making at about 3.30am! It went on for about 15 mins & stopped. Then it started again at 4.45am. We couldn't sleep that night.
The room itself is very, very small and very basic - the sleep-and-go type. There was a attached balcony but not much use as it was very filthy. The toilet fortunately was a decent size & clean.
We paid CHF165 for the night without breakfast because it was the cheapest hotel we could find near the train station. But we actually found some very beautiful 4-star hotels away from the station for the same price or thereabouts which include a 5-course dinner and breakfast. Our advice to travellor is this: don't bother about staying near the train station - Zematt is very small and accessibility is definitely not a problem.

  • Liked — nothing
  • Disliked — service
  • Stayed October 2007, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask travelcritic07 about Hotel Darioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New <York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Rude Hostess & Employees”
1 of 5 stars Reviewed 24 May 2007

I am writing from the hotel right now. After reading the reviews i booked this hotel but i have to say that just because of the hostess and employees i will have to rate this hotel as my worst experience in Switzerland. The rooms are okay, TVs do not work and the employees are not friendly when you complain about it. Infact when we complain they say that it is not their problem (as if it is the fault of the guest after paying 185 francs for a room).

Just ignore this hotel when you visit Zermatt if you have any other option available.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed May 2007, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask jambus about Hotel Darioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
“good value :P”
4 of 5 stars Reviewed 3 February 2007
1
person found this review helpful

first time i'm a bit affraid what hotel looks like? bc there are few reviews.

but when i opened the door i found it's good value for 3 star hotel
as you can see from my photos

I really like bathroom bc it's very clean

breakfast.....delicious

service...good to best

oh one good thing is that this hotel is near the ski/snowboard school and bayard(just for sale) and you can walk around 5 min from train station

i recommend to rent all ski/snowboard stuffs at Bayard opposite train stations (big and complete both ski set and clothes)


******************************************************************
anyway, the disadvantages are that

there is no storage room for keeping luggages after check out, however, all luggages still stay in the same place and not lost

the hotel is saved fire energy bc they all are closed automatically and you need to press them many times

  • Liked — cleanness
  • Disliked — no storage room for luggage
  • Stayed January 2007, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask beau_u about Hotel Darioli
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Additional Information about Hotel Darioli

  • Darioli Hotel Zermatt
Address: Bahnhofstrasse 64, Zermatt CH-3920, Switzerland
Price range (per night):* INR3,901 - 7,746

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