This was my second stay in 3 weeks and and 3rd in 2 years at the amazing Hotel Schweizerhof. Bettina and her team, especially the concierge group headed by Jose, are incredible. They greeted us personally on arrival and always addressed us by name. Our rooms were perfect with views of the Matterhorn. Breakfast is a real feast with a massive choice of meats, chesses, cereals, breads, fruit etc.
The ski-room guy is very helpful: We had sent out skis on ahead (one of the great services that CFF Swiss railways offer) and they were collected from the station by Jose, then serviced by ski-room guy and ready and waiting for us when we got there Sunday lunchtime.
The wellness centre is a great place to unwind with a large pool. And for the post ski treatments including excellent massages there's no need to leave the hotel!
In the afternoon after a hard days skiing, delicious home-made cakes and tea are provided complimentary.
So with it's perfect location, great service, excellent food friendly, helpful staff, what more could you ask for. Just don't tell everyone or I'll never get another booking there at the last-minute!!
- Schweizerhof Hotel Zermatt
