Pros:
The room had a balcony from which you could view the surrounding mountains – but certainly not view the lake, as the photo on the booking site eluded to. While there was no elevator, we had only one short flight of stairs to our room. The hotel is located in a nice residential area. Free parking was available and free wi-fi (had to notify the reception area to turn it on).
Cons:
The room was clean, albeit furnished in rather old and worn items. The bed, however, was very comfortable. The room was rather small, but did have a small balcony with two chairs. The bathroom was most unusual. On one side of the tiny (3’x5’ max) room was a toilet (if you sat normally on it, your knees hit the wall, but sitting sideways was OK!) and sink, and then across from the toilet and sink room , a shower stall – off the main room. There were no outlets anywhere by a mirror (bathroom or elsewhere) and no wired in hairdryer, etc. There is no convenience store or other grocery store within walking distance. The optional breakfast (cereal and breads from my observation) was 8.50 CHF. We had a car and drove to the CO-OP (about 5 min drive ) to get juice and rolls for breakfast. We had one dinner there – OK foodwise (we had one serving of lasagna and one salad , which we split, but it was still around $40 USD)! The service was very poor ( the place was not crowded). Directions to the hotel were absolutely the worst – we wasted 2 hours trying to find the place – few roads are marked with street names and the directions themselves did not even make sense (ie: go right at the next light and then right again at the next light – there was never a “next” light – this was only one example of the poor directions). We finally found an English speaking businessman who took us to his nearby factory and printed off a map – which helped somewhat. Again, without street names, a map is rather useless. Without a car, I’m not sure how you would get to downtown Lugano (the lake, funicular, etc), but buses are probably available. Our cost for 2 nights was 225 CHF (at the time the exchange rate was very low: 1 CHF equaled 0.87 – 0.88 USD)
Recommendation:
I would not recommend this hotel – too many “cons”.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC