This hotel is real mixed bag. Starting with the positives we found the staff friendly and helpful on arrival. The location is handy to the train which takes you to lugano along a picturesque lakeside line. There is free wi-fi access in the foyer area which also reached our room. The Restaraunt served an excellent breakfast and the one dinner we had was very enjoyable. Good quality food without being extraordinary. Ther restaurant is certainly in a lovely location overlooking the lake. The lakeside position is the saving grace of this hotel. Every room has a balcony allowing you to enjoy the views, watch the ducks and absorb the serenity of the water. Unfortunately the serenity is somewhat broken by the noisy road next to the hotel. The car noise is incessant and can disturb your night time sleep. The room was clean, there is a safe for valuables. The beds are fairly uncomfortable and a little short. The bathrooms are small and dated. The decor is a bit 1970s. The TV reception was not great and the TV was a bit old. Overall the hotel borders on a motel style and really needs a good make over. That said, It was nevertheless an enjoyable stay and we were made to feel very welcome by all the staff. if I needed to stay in the area again I would be happy to stay there but wouldn't seek it out especially.

We stayed for three nights in August. The views of the bay are fantastic and every room gets one so I understand. However the rooms are very dated and are not what we'd consider 4 star. There was also no aircon in our room, which any other time of year would probably have been fine, but the evenings were warm and to cool the rooms down we had to open the door to the balcony. Unfortunately this means you have to put up with both the noise from the nearby road and the possible smoking of your neighbor on their balcony.

The service and the restaurant were fine and we were able to park, although spaces are limited. We looked at the pool and the wellness area and was pretty underwhelming.

The hotel is a few hundred metres from the Italian border and we found that the better eating options were on that side, particularly if you are prepared to walk around the bay (its quieter there). You can get to Lugano by train (almost stops outside the hotel) or by ferry (although limited service to the bay). If you do go try and visit the little village of Morcote, it is truly beautiful and relatively untouched by the tourist crowds.

If the view from your balcony is really important and your not bothered about the room or being slightly away from bustle of Lugano then its fine, if you're looking for genuine 4 star quality then perhaps look elsewhere.

The Hotel is situated just before the Italian boarder on a very busy street .
Rooms are comfortable and not noisy when windows closed .
Pool and terras are on the lakeside .
When we were there we had dinner twice , first time okay but the second time very poor , same the service and several wines in the wine-list were not available .
Breakfast is good
You can reserve a non-smoking room but people do smoke on the room-balcony so we smelled in the rooms .
Attention .... limited Parking spaces !

This was our third visit to Tresa Bay. Love it there. Nice room with beautiful view on the Bay. I like to swim in the bay via the swimming pool. Friendly staff and very helpful. Diner on the terrace is very romantic.