I recently stayed at the Eden in Lugano, Switzerland (just north of the Italian border). Overall the hotel was excellent and the surrounding area is incredibly beautiful.
The Eden staff was incredible during my 2+ week stay - they are very helpful, friendly and accommodating and knew me on a personal level. The hotel offers an incredible lake view and ability to see the sunrise and/or lake from most any room. The restaurant is incredible from breakfast to dinner with a great selection and gourmet food. While a bit pricey, the food is THE best hotel food I have ever had with hundreds of different hotels from over 15 countries as a sample size. The gym is not great, but adequate with a nice running path around the lake. The walk is a bit longer than a few hotels but still fairly short to the downtown area. Housekeeping is very prompt, room fridge and other amenities were very nice. Great place to stay for business or personal travel – I highly recommend the Eden.

Though Lugano has almost more hotels than inhabitants, the Grand Hotel Eden is probably still the best one - as long one is in the wing directly on the lake (as the other wing faces the noisy street). It is rumoured though it will be converted to Apartments (like so many hotels these days). So it needs careful checking beforehand.

We had a room with a great view of the lake. The room itself was very comfortable and clean, but were dissappointed there is no free WiFi provided! Breakfast in this hotel is served in a great room with floor to ceiling glass windows facing the lake, absolutely beautiful!. Breakfast was also great, large selection of fresh produce.

This hotel is ideal for business meetings. Unfortunately there is no free WiFi. The wired in The room is of very bad quality.
Food and view are splendid though