I've stayed here many times over the years.
I come for business and therefore look at the prices differently than I would if I were paying personally.
This trip: my room was amazing! One of the nicest hotel rooms I've had anywhere. Huge king size bed, plug sockets absolutely everywhere for plugging things in and recharging and such, nice flat TV with local cable (lots and lots of German TV, a bit of Italian, one or two French channels and one English channel), nice big desk for working (bring an Ethernet cable with you for free broadband connection - no WiFi in the room), big bath, separate enormous overhead shower in the same room as the toilet. All of the room is done in wood paneling, as are all of the rooms, and the layout is nicely done. This room had a small terrace, with table and chairs, which overlooked the mountains.
The staff are extremely welcoming and helpful. I park my car outside and leave them key every day. They take care of just about anything and everything and are almost all multi-lingual.
I've eaten at each of the restaurants many times. The downstairs traditional restaurant has a very good choice of dishes from the various regions and has good seasonal options. The wine list is good and I would recommend their Italian wines. There's a pretty good salad bar buffet and the other starters are quite filling as well. The main courses are very filling and the desserts are delicious. Generally a very good and filling meal. The Chinese restaurant upstairs is excellent as well. Lighter food and, obviously, less traditional. Good cuisine, good portions and good choices. The beer is quite nice there as well.
Breakfast is copious with lots of fresh fruit and cold meats available as well as several breads and rolls and such. I generally have cereal and they have a few. Hot drinks are waiter-served to the table. Good continental-style breakfast.
I always look forward to coming to this hotel and have never been disappointed. I personally find it very expensive. But I'm comparing it to hotels outside of Switzerland let alone St. Moritz.
I will be back.
Room Tip: Bring your own Ethernet cable for high-speed Internet access in the room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC