After a short time entering the room you realise already that renovation is necessary. Very cheap made ceiling, bathroom has various cracks in and beside the wash basin and part of the heating in calcified. Additionally, on the balcony we found one cushion with a big ugly spot. Why couldn't they put at least a towel over it.
Next negative experience was the Chinese restaurant "Zauberberg". We had to wait 30minutes even though we made a reservation. You will be served by different people, some of them not very friendly nor helpful. To mention is that the food was really good.
The piano lounge is nicely decorated, bit overpriced and the waitress doesn't want to pay attention when asking for the bill.
However, the worst of all is that there was no hot water in the evening! Coming home after snowboarding and après-ski a bit later around 7pm and you won't find any hot water! No acceptable in a 4 star hotel in the cold winter of Davos! We even told Reception who didn't seem to know about the problem, but said to ask someone to have a look after. However, at midnight it was not any better.
Housekeeping seems strange as they made our room on our check-out day and even exchanged towels, what a waste...and to mention that they did turndown service one night, but not for the other 3 nights...
Definitely not to recommend, the hotel seems to have a bad organisation.
- Europe Hotel Davos
