A great hotel with staff always willing to please and superb food. It's very difficult to fault it. As for the location, it's a WOW as you look out from your balcony up at the Jungfrau. Being next to the mountain railway station makes getting about so easy.

My Wife and I stayed here in January 2011 for a skiing holiday.
The hotel has a brilliant location opposite the train station and is very close to the cable car station that goes to the Mannlichen ski area; you can walk this in ski boots in approximately 3-5 minutes. The hotel is in the centre of Wengen which makes it ideal to explore the town.

Our room was south facing leading onto a large roof terrace, some people might not like a shared balcony, but we had no problems as the adjacent rooms were empty. The room was spacious, bright and the bathroom was very good as it provided two wash basins. In the room there was a seating area with a small table, this was very useful when getting ready and generally sprawling around.

The food at the hotel was very good and varied; we ate in the first floor restaurant which is large and very bright. There was plenty of choice for breakfast as well as the evening meals: which is usually a five course affair. There is also a restaurant on the ground floor which we did not use due to pre-booked meal arrangements.

The hotel has a wellness centre which is very good. There are two Jacuzzis; one inside the other outside: it is quite strange sitting in a Jacuzzi with snow falling on you. The sauna area is a nude zone, which might put some people off, however, there is a nice relaxation area with loungers that is very good when recovering from a days skiing. The only down side to the wellness area is that they only provide bottled water to drink, it would be nice if they provided a selection of fruit juices.


If you are intending to visit Wengen during the week of the Lauberhorn downhill race this hotel is perfect, its location means you are in the heart of the action, but this does not mean you will be kept awake all night by the noise as the hotel was remarkably quiet. The only down side is that the ski / boot room will probably be commandeered by one of the visiting ski teams. On our visit the Austrian Team moved in, this meant we had to use a store room near the kitchen as a supplementary ski room; however, this was not a major problem.

Overall the hotel is more functional than cosy but this does not mean unfriendly; we found the staff very friendly and courteous. The hotel is very clean and the brochure description is accurate. My wife and I would have no problem staying there again.

The hotel is perfectly located for tired ski legs in need of a hot tub. If you slope off the train, bus or gondola the Silberhorn is within staggering distance. I hate walking in those clompy boots so the location is important.
The reception is tired looking as are some of the seating areas, however the bar is cosy if the fire is lit and the restaurant is freshly painted with a new conservatory area on the back. The food was just fantastic with a healthy choice that was made at breakfast and served to you at any time you chose in the evening.
The food areas were well laid out and no elbowing was to be had on buffet night.
The rooms were a little compact but very little time is spent in them so who cares really? I don't. The bathroom had been refurbed to a high standard but the energy saving light had to be reminded that I WAS STILL IN THE SHOWER! Soap in your eyes is bad enough but to cope in the dark as well was irritating by day 4.
I would definately use this hotel again but may not take the kids until they have grown up a bit more. Nothing for kids to do except make noises in the restaurant to the annoyance of others.

Stayed at this hotel in Jan 11 we were a group of four and had two twin rooms. One of the rooms had been updated and the other was in need of updating, Both were clean and had all the amenities needed. The main thing that had been updated was the bathroom it was just brighter and had white tiles. The shower was powerful and there was a proper hairdryer in the room despite the plugs not being near the mirror. The plugs were not conventional and we had to hire an adapter from reception 20 francs. This was refunderble so not too much of a hassel. We were delayed getting in and didnt arrive until late. We missed dinner so the hotel provided a plate of food which was very welcome. not sure if this was the hotel or the travel rep who organised it. The reception area is a little tired looking but the staff and the rest of the hotel was lovely. The spa area was nice and the outdoor hot tub is a must especially in the snow. It was nice that it wasnt all naked and you were warned when entering the naked zone and didnt feel uncomfortable in a swim suite, (i am british what can I say). The food was excellent. A five course meal evey night except on buffet nights wed and sat we missed the sat but the rest was fine dining and we never went hungry or had to complain once. Breakfast was plentiful with lots of choice including fresh prepared eggs however you like them. the wine is a little pricy ( i am a northern brit) we found the swiss wines lovely and they were a little cheaper.
there is a heated boot room with plenty of room and it is only a short walk to the main gondola. the train station is just over the road so the location of the hotel is excellent.

all in all a nice hotel with good food and friendly staff